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Refund Policy

All bookstore refunds require the original cash register receipt.

Textbook Refund Policy

Fall & spring semesters: Same day as Drop/Add Deadline (usually 1 week into classes)*

Fall 2016: 1st and Full Session August 26, 2016 - 2nd Session October 18, 2016

Rental Due Date: December 19, 2016

  • New books must be in new selling condition, free from any marks or other signs of wear, and if shrink-wrapped, the shrink-wrap must be intact. All accessory items (CDs, information cards, etc.) originally included must be returned undamaged.
  • Defective books will be replaced free of charge. Those books should be returned within 10 days of purchase.
  • Used books exchanged for new books, customer must pay the difference in price.

*Dates posted in the Bookstore

General Merchandise Refund Policy

  • All merchandise, including uniforms and military, may be returned within 30 days of purchase (except for tradebooks & software, which are non-refundable) and must be in new condition.
  • Defective merchandise returned in its original packaging will be exchanged for the identical item.
  • All items on clearance are considered final sales and may not be returned.
  • When refunds are authorized, they will be issued with the same tender the purchase was made. (I.E. credit card purchases must be refunded back to a credit card). Checks are the exception, checks will be refunded to your campus cash account. Exceptions to above return policy must be approved by management.

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