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Refund Policy & Inclement Weather

Refund Policy

Cancellations
If you must cancel you must notify us in writing by email or fax at least three business days before the course begins. If you want to substitute or transfer, please notify us by phone or fax at least three business days before the course begins. There is a $20 processing fee for cancellations, and $10 fee for transfers or student substitutions. For courses costing $200 or more, the processing charge is 10% of the total fee. NO refunds will be given on cancellations made within three business days of the course starting date. If the University of North Georgia cancels a course for any reason, you will be contacted and you will receive a full refund.

Substitution Policy
Participants may substitute one student for another if notification is made by phone or fax at least three working days before the course begins. Substitutions will not be granted within three working days of the course starting date and no refund will be given. There is a $10 substitution fee for each participant/course.

Transfer Policy
Participants may transfer to another class of equal or greater cost for a fee of $10, if notification is made by phone or fax at least three working days before the course begins. The class to which one transfers must already be scheduled, and transfers must be made within the same fiscal year (July 1 - June 30). Transfer requests made within three working days of the course starting date will not be granted, and no refund will be given.

Inclement Weather Policy

Continuing Education instructors and participants shall refer to the Office of Public Safety website in the event of inclement weather (http://ung.edu/emergency.php).  Please be advised that if a campus is closed for any reason, Continuing Education activities are also cancelled.

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