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Customer Service Certificate

Do you know what winning customer service looks like? If you're like most of us, you know it when you see it, but you may not be able to replicate it easily within your organization.

Well, that will soon change as you learn what it takes to provide the best service the first time. Complete 4 courses (in the order specified) to earn your Continuing Education Customer Service Certificate.

Complete the following 4 courses (in specified order) to earn your Continuing Education Certificate in Customer Service.

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Courses are offered entirely online.  These are 6-week courses with specific start dates. They consist of two lessons a week (one every Wednesday and one every Friday). You do not need to be online at any specific time. You are expected to complete each quiz and assignment within ten days.

Course fee is $129 per course.

Upon completion of your last course in the certificate program, please contact Brenda Ricketts at 706-864-1919 or Please allow 10 business days for certificate to be issued.

If you encounter issues accessing content or using the Continuing Education website, contact Continuing Education.

UNG follows Section 508 Standards and WCAG 2.0 for web accessibility. If you require the content on this web page in another format, please contact the ADA Coordinator.

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