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Skype Video Financial Aid Counseling

You can now meet with a financial aid counselor without leaving home or work! The University of North Georgia (UNG) Financial Aid Office now provides limited Skype™ financial aid counseling appointments on Wednesdays between 11:30 a.m. and 1:30 p.m.

If this is your first time scheduling a Skype™ financial aid counseling appointment, please read the following steps carefully. We want your experience to be satisfactory.

 How to Schedule a Skype™  Video Appointment

Schedule an appointment using your UNG email address. We can’t respond to third party email addresses requesting an appointment. Use to request your Skype™ Financial Aid Counseling appointment.

  • All emails sent from non-UNG email accounts will be deleted.
  • You will need access to Skype on your computer or phone. Please note a stationary computer in a quiet environment will provide the most effective and positive experience.
  • The email subject line should read: “Schedule Skype Appointment”.
  • Provide the following in the email:
    • Your Skype™ user name
    • Your UNG 900 number
    • Your primary phone number
    • A detailed description of what you wish to discuss.
    • If an exact time is needed, please specify. We may or may not be able to accommodate this request.
  • You will receive an email response from within 2 business days to confirm your appointment time.
  • All appointments are scheduled for Wednesdays between 11:30 a.m. and 1:30 p.m. EST/EDT.
  • Video counseling sessions are scheduled in 20 minute increments. If you exceed this amount, you may need to schedule a follow up appointment. 

Preparing for Your Skype™  Video Appointment

  • You will be Skype™ called at your scheduled appointment time using the username you provided.
  • The email account does not accept requests for in-person appointments or general questions. All unrelated emails will be deleted. Email with your financial aid questions.
  • Your punctuality is appreciated. We will make three attempts to contact you. If you are not available after the third attempt, your appointment will be canceled.
  • We can’t answer Skype™ video/chat without a scheduled appointment.
  • If you can’t make your video counseling appointment, let us know immediately.
  • Your video counseling session is intended for one student at a time. Your parents or guardians are welcome to join you as long as you are present on camera. We cannot answer questions for multiple students in one appointment.

UNG follows Section 508 Standards and WCAG 2.0 for web accessibility. If you require the content on this web page in another format, please contact the ADA Coordinator.

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