(1) How Financial Aid is Awarded at University of North Georgia
Federal Title IV regulations require all students to complete a Free Application for Federal Student Aid (FAFSA) to apply for federal financial aid funds. UNG also uses this information to award state scholarship funds, as well as institutional funds such as foundation scholarships and certain private scholarships.
The FAFSA priority filing date is March 17 every year, so complete your FAFSA early.
After receiving your FAFSA the federal government will send you a Student Aid Report (SAR), which lists the answers your provided on the FAFSA. You should carefully review the SAR and make corrections if needed. An electronic version of your SAR is sent to UNG from the federal processor, if you listed UNG on your FAFSA.
Upon receipt of your FAFSA information from the federal processor, your eligibility review begins. At times, more information may be needed to determine eligibility. You will be contacted if additional documentation is needed. You may be selected for Verification (see Verification Section 3), which will require that you submit additional information to our office before eligibility can be determined. Once the review is complete, you will receive an email directing you to your Banner Web Account to review your Financial Aid Award. Your initial award will be made to cover two semesters of full-time enrollment, typically fall and spring. Any change made to your award during the award year will also generate an email notification.
A financial aid award is based on the following information (this is not an all-inclusive list):
- Enrollment Status Your enrollment status directly affects your eligibility for certain types of aid. Although the Pell Grant Offer will be fore full-time enrollment, the Pell Grant Payment will be based on full-time, three-quarter time, half-time or less than half-time enrollment. FSEOG awards are reduced to 40% if you are enrolled less than half-time. The HOPE/Zell Miller Scholarship Offer will be for 15-hours of enrollment, but the Payment amount will be based on the number of hours for which you are actually enrolled. A student loan is only available if you attend at least six semester hours (half-time) per term or payment period.
The following represents the number of semester credit hours for each financial aid enrollment level:
- Full-time = 12 credit hours or more
- Three-quarter time = 9- 11 credit hours
- Half-time = 6-8 credit hours
- Less than half-time = 1-5 credit hours
- Full-time = 9 credit hours or more
- Three-quarter time = 7 -8
- Half-time = 5-6 credit hours
- Less than half-time = 1-4 credit hours
These enrollment levels apply for financial aid eligibility in all semesters (i.e. summer, fall, and spring). This is important to note because there are times during the year when another office on campus may consider you to be at a higher enrollment level than shown here. For example, in some cases the Veterans Affairs office may consider an undergraduate student enrolled in less than 12 hours during the summer semester to be full-time. However, for financial aid purposes, 12 hours is always the minimum number of credits for an undergraduate student to be considered full-time.
- Residency Status UNG is a public institution, so our state funds must be awarded to Georgia residents. If the residency status used to make an award is changed, then your eligibility can subsequently change. You can see your residency status and class level by viewing your Banner account.
- Class Level This is a factor when determining Federal Direct Loan limits. Limits on these loans are partially determined by your class level. If you progress or regress a class level, then financial aid eligibility may change. Students who progress a grade level after being awarded and would like to be reviewed for a Direct Loan based on the higher grade level must contact the Financial Aid office to make this request. Direct Loans are not automatically increased based on a grade level progression.
- Satisfactory Academic Progress (SAP) It is a federal requirement that you maintain SAP to receive financial aid. A change in SAP status can impact eligibility (see Satisfactory Academic Progress Section 14).
- Housing Plans You may receive different award amounts based on your living situation. Your award will be different if you live in the residence halls, off-campus without parents or relatives verses at home with parents or relatives. You indicate living plans when completing the FAFSA.
- Outside Aid Federal and state regulations require us to consider outside sources of financial assistance when awarding aid. Outside aid can be scholarships (UNG or private), tuition waivers, veterans benefits, etc. The addition of outside aid later may cause a reduction to be made to an existing financial aid award. If you are the recipient of outside aid not listed on your Financial Aid Award notice, please contact the Financial Aid Office.
If any of the above information is incorrect or changes, students are urged to contact the Financial Aid Office as soon as possible. The sooner the aid office learns of any changes, the sooner your financial aid eligibility can be reviewed. It’s preferable to do this before financial aid or outside aid is credited to your student account. If it is done later, you may be asked to repay federal or state funds you have already received.
Some of the factors above are used by colleges to determine a Cost of Attendance (COA), which is the estimated cost for you to attend school during the award period. The COA is developed within the guidelines established in Section 472 of The Higher Education Amendments of 1992, as amended. The information you provided on the FAFSA generated an Expected Family Contribution (EFC). This is the amount of money the federal government determined after evaluating your information that you, and/or your family, can contribute to your education during the award year. This is only an estimate, and does not mean that you will pay that dollar amount.
$10,000 (Cost of Attendance developed by the school)
- $300 (Expected Family Contribution from the FAFSA)
= $9,700 (Demonstrated Financial Need)
School A will do what it can to help provide funds to pay for the $9,700 need figure, and in some instances the entire $10,000 figure. Keep in mind, most of the $10,000 figure is an estimate, not a direct school bill, and the $300 is an estimate of what the federal government “thinks” you can pay towards the $10,000 COA based on your FAFSA.
$5,000 (Cost of Attendance developed by the school)
- $300 (Expected Family Contribution from the FAFSA)
= $4,700 (Demonstrated Financial Need)
NOTE: School B costs much less than School A. Note the EFC is the same regardless of which school you attend, which means your calculated “need” will also differ. This will be true in most cases. The difference in Cost of Attendance from one school to the next is one of the main reasons why you may see differences in a financial aid package between the schools…it’s not the only reason, but it can be a big one.
(2) FAFSA Priority Filing Date
The FAFSA priority filing date for campus-based aid is March 17th each year. Campus-based aid includes Federal Work-Study and the Federal Supplemental Opportunity Grant. These funds are limited, so applying early will allow your application to be reviewed for eligibility.
If your FAFSA is chosen for verification, you will be asked to submit all documentation. Any financial aid for which you are eligible will be disbursed once the verification process is complete. You will receive notification from our office through your UNG email account if you have been selected for verification.
The Office of Financial Aid reserves the right to deactivate student records from financial aid processing due to a lack of response to a Verification request. Students and/or parents must reply to a Verification request within 60 calendar days of the date the request was sent to them, or by the Monday prior to the last day of classes (not final exams) if there were not 60 days left in the award period at the time the request was sent. For example, the end of the award period is the end of the spring semester for students enrolled in the fall and spring semesters and seeking aid for those semesters.
(4) Eligible Program of Study
(5) Audit Courses
(6) Renewal of Financial Aid
For federal financial aid, a FAFSA, or a Renewal FAFSA, must be submitted every year, preferably by the priority filing date of March 17th. FAFSAs will be available beginning October 1st each year. You are strongly advised to use the IRS Data Retrieval Tool when completing your FAFSA.
(7) Enrollment Audit
Financial aid disbursements generally occur during the week after drop/add ends each semester. Throughout the semester, the Financial Aid Office will run reports on student enrollment levels. If one or more courses have been dropped (deleted) from your schedule, your financial aid eligibility will be reviewed and possibly adjusted. In this case, you could receive a bill to repay previously disbursed financial aid funds. It is suggested that you contact the Financial Aid Office to discuss the possible impact of changing your enrollment level before adjusting your schedule.
(8) Financial Aid, Disbursements, Your Invoice, and Refunds
If you have been awarded financial aid prior to invoices being released, the aid should show on the invoice as a pending credit and you need only pay any remaining balance due by the deadline date. No pending credit will show on the invoice if you have not been awarded financial aid or met the requirements for financial aid by the time invoices are created. You will be responsible for satisfying the account by the due date.
For students enrolled full time, the total amount of your financial aid, as shown on your Financial Aid Award Notice, is generally credited to your bill in two installments (half in the fall semester and half in the spring semester). Grants, loans, and other payments credited to your account will be applied to all outstanding tuition, fees, room, board, and bookstore charges before refunds are generated. You will be issued refunds if the credited financial aid is more than the charges, but only after the charges have been paid in full. Outside scholarships will not be credited to a student’s account until the check arrives at the university.
Not all students will be eligible for a refund. Your financial aid award will provide you with a means of obtaining funds up to the Cost of Attendance. If you choose not to participate in programs offered, you will then be responsible for satisfying your charges.
Given a complete student file, financial aid disbursements generally occur during the week after drop/add ends each semester. Refunds are made available on your Nighthawk Card in the manner you have chosen. Additionally, if you are expecting a refund, there are several factors that can delay the receipt of this money. Given this fact, always be prepared to cover your start-up expenses, such as books and supplies, for the first few weeks of each semester.
(9) Study Abroad/Exchange
Federal and state financial aid funds are available to students enrolled in qualifying UNG study aboard or exchange programs. Financial aid eligibility is generally determined the same way it is for a student studying on campus at UNG. The major difference in most cases is that your Cost of Attendance will be based on the anticipated expenses applicable to your study abroad, which will be provided by the Office of International Programs or the host school.
Students in a study abroad program must contact the Office of Financial Aid to complete the paperwork required for processing their aid. In most cases, the increased costs associated with a study abroad or consortium program will generate additional loan eligibility, as federal and state grants are not increased based on participation in a study abroad or consortium programs. Annual and aggregate Federal loan limits still apply.
(10) Taxable Financial Aid
(11) Release of Records
(12) Dropping vs. Withdrawing from Classes
A student’s enrollment level is critical in determining eligibility for financial aid. In some instances, a change in enrollment level after a financial aid package has been awarded can lead to an adjustment to financial aid eligibility.
Students typically change their enrollment by dropping or withdrawing from classes. Before going any further, it is important to understand the difference between a dropped and withdrawn class:
Dropping a Class(es)
Financial aid eligibility will always be reviewed whenever a class is deleted from your schedule. In some instances this means previously awarded aid will be reduced and/or canceled.
- Undergraduate student was registered for 12 credit hours (full-time status) on 8/30/10 and all federal and state aid was disbursed on August 30th
- On September 1st a class is deleted and the student's enrollment is now 9 credit hours
- As a result of this drop, the student’s entire financial aid package will be recalculated based on 9 hours
- In some instances, this means the student will receive a bill for financial aid previously disbursed at the full-time rate
There are two exceptions to this rule.
- Undergraduate students taking more than 12 credit hours in a semester. If they drop a class(es), but remain above 12 credits, then their aid will not be reviewed as their eligibility will not change (federal aid only – state aid such as HOPE will be affected).
- Graduate students taking more than 9 credit hours in a semester. If they drop a class(s), but remain above 9 credits, then their aid will not be reviewed as their eligibility will not change (unless arrangements were made earlier to increase eligibility based on an enrollment level greater than 9 hours).
Withdrawing From a Class(es)
All Aid Has Not Disbursed & Withdrawal of one or more Classes
In some situations aid may need to be reduced and/or canceled based on the withdrawal(s). Please contact the Financial Aid office if you are withdrawing from a class(es) and all of your federal and state financial aid has not been disbursed for the semester. Depending on how many credits you are withdrawing from, the type of aid you have, and the status of your aid in processing, your financial aid could be affected in a variety of different ways.
One example of this impact follows:
- Undergraduate student was registered for 12 credit hours (full-time status) on August 23rd
- The student accepted his Federal Student Loans, completed the Master Loan Promissory Note, and completed Entrance Loan Counseling on September 6th
- On September 10th the student withdraws to 3 total credit hours. His Federal Direct Loans had not disbursed by this date.
- The loans must all be canceled, regardless of what the student is being charged because he is not currently enrolled on at least a half-time basis
All Aid Already Disbursed & Withdrawal of one or more Classes
If all of a student’s federal and state financial aid has been disbursed for the semester, and the student subsequently withdraws from a course (or courses, as long as the student does not withdraw from all courses), there will be no impact on his aid for that semester.
An exception to this is if the student also received state grant money, which may need to be reduced if the Business Office reduces the student’s charges based on the withdrawal. Awards from certain state grant programs may not exceed the cost of tuition/fees and/or tuition/fees and books. Please visit the Business office if you have questions about charges for withdrawn classes.
- Undergraduate student was registered for 12 credit hours (full-time status) on August 23rd and all federal and state aid was disbursed on August 23rd
- On September 10th the student withdrew from a class
- No changes will be made to his financial aid for the semester (note exception above)
See Section 16: Grants and Scholarships for specific details regarding the Federal Pell Grant as it relates to withdrawing from classes.
Even if your aid for the current semester is not affected by the withdrawal, withdrawing too often can result in the loss of your financial aid eligibility for future semesters. Please visit Section 14: Standards of Academic Progress to learn more about the Satisfactory Academic Progress Policy as it relates to this topic.
If you withdraw from the university, the University Business Office may adjust your charges based upon your withdrawal date and the UNG Refund Policy. For the university refund policy, please contact the Comptroller. For information on the withdrawal process at UNG, please visit the Registrar’s office, which is designated for processing student withdrawals.
Regardless of any adjustment to your charges, if you withdraw from the University, your financial aid may be adjusted based on the percentage of the semester you completed before withdrawing. In some cases, Federal Return of Title IV Funds (R2T4) regulations may require that aid be returned to the federal government for students who completely withdraw from UNG before 60% of a term (calendar days) has been completed. Financial aid is awarded for the entire term, which is generally a 15 week period. If you do not complete the entire 15 weeks, then the Return of Title IV Fund rules will determine how much financial aid has been earned, which is the amount you can keep. The unearned portion must be immediately returned to the federal government. In some situations, this may leave you with a balance owed to the University. Funds are returned to the federal government in the following order: Direct Unsubsidized Loan, Direct Subsidized Loan, Perkins Loan, Direct Grad PLUS Loan, Direct Parent PLUS Loan, Pell Grant, SEOG (grant). Additionally, certain state grants are also subject to being reduced based on applicable state policies regarding grants and withdrawals.
Tuition/Fees $3,145 (in-state, full-time, undergraduate)
Room/Board $0 (student did not live on campus)
Total Charges $3,145.00
Federal Pell Grant $2,675.00, disbursed on 8/25/13
Federal Subsidized Direct Loan $2,737.00, disbursed on 8/25/13
Total Financial Aid Disbursed: $5,412.00
The financial aid disbursed to Bob’s account and paid all of his charges, leaving him with a $1,790.00 refund. This refund was deposited in his checking account via the Nighthawks Direct Deposit program on 8/25/13 and is designed to help him with living expenses associated with attending college (e.g. rent, food, books, etc.). This also means Bob’s fall account is now at a $0 balance, as his charges were paid and a refund was given to him.
Bob became ill and contacted the Registrar’s Office to begin the official withdrawal process to leave UNG on September 29, 2013. His withdrawal was approved on October 30, 2013. According to the Federal Return of Title IV Funds regulations September 29th is considered Bob’s date of withdrawal since that is when he first made contact to begin the withdrawal process. This means Bob only completed 36.6% of the fall semester.
- Calendar Days in Fall 2013 Term = 101 days (8/24/13-12/15/13 minus the Thanksgiving Break)
- Calendar Days Attended (prior to date of withdrawal) = 37 days (8/24/13 – 9/29/13)
- Percentage of Term Attended: 37 days/101 days = 36.6%
- Percentage of Title IV Aid Earned Based on Date of Withdrawal = 36.6%
- Amount of Title IV Aid Earned = $5,412.00 x 36.6% = $1,980.79
- 63.4% of term not attended
- Amount of Title IV Aid Unearned = $5,412.00 (total aid) - $1,980.79 (earned aid) = $3,431.21
- $3,622 (charges) x 63.4% (percent term not attended) = $2,296.35
All of this information is entered into Return of Title IV Funds formula provided by the U.S. Department of Education. The formula determines how much of the $5,412.00 Bob has “earned” based on his attendance and how much must be returned to the aid programs immediately. In Bob’s case, the results of the calculation are as follows:Aid Summary Based on 9/29/13 Date of Withdrawal:
- Earned Aid = $1,980.79 ($5,412.00 total aid x 36.6% of term attended)
- Total Aid to be Returned = $3,431.21 ($5,412.00 total aid - $1,980.79 student’s earned aid)
- Amount for UNG to return = $2,296.35 of his Federal Subsidized Direct Loan ($3,622.00 institutional charges x 63.4% of term not attended)
- Amount of loans for UNG to return = $2,296.35 of the Federal Subsidized Direct Loan ($2,737.00 total loans disbursed)
- UNG will return these funds and depending on whether any of his original charges are adjusted by the University Business Office, Bob could receive a bill to reimburse UNG for returning these funds. This is because Bob’s bill was paid to $0 prior to the withdrawal. So, if his charges are not reduced, then returning loan funds will remove those funds from his account and create a balance due.
- The federal regulations provide some differences in how funds are to be returned, as well as how much, depending on if the formula results in UNG or the student being responsible for returning the funds.
- If the formula had resulted in Bob having to return loan funds versus UNG, then Bob would be allowed to repay the loans under the normal terms and conditions of the Master Promissory Note and not actually return funds now. However, since the formula dictated that UNG return these funds, Bob may have to reimburse the school immediately for the returned funds.
- In Bob’s case no grant funds had to be returned. However, if the formula had resulted in UNG having to return grant funds, then the school would have returned 100% that amount and Bob may have been billed by UNG to reimburse the school for the returned funds. If the formula had indicated that Bob would have to return these grant funds instead of UNG, then Bob would only have to 50% of that amount.
(13) Effect of Receiving All “F” Grades in a Term
If you receive all “F” grades, or a combination of F, W, WP, and/or WF grades, in your classes for a given term, you are subject to the same Return of Title IV Funds (R2T4) regulations as students who withdraw from all of their courses. (See section (12) for more details.) If the grades were earned, meaning you completed the entire term and simply earned “F” grades, R2T4 will not be invoked.
(14) Satisfactory Academic Progress (SAP)
All students must meet Satisfactory Academic Progress (SAP) requirements to receive financial aid at University of North Georgia. Federal regulations require each institution to have a SAP policy, which establishes the minimum standards that must be applied consistently to all students. You will be denied financial aid if you fail to meet SAP requirements. If extenuating circumstances led to your noncompliance, you may submit an appeal to the Office of Financial Aid for consideration. Our policy is designed to encourage students to improve their academic performance.
(15) Student Employment
The Federal Work-Study Program (FWS) is aid offered to students who have remaining unmet, as determined by the FAFSA, after all other need-based aid has been awarded. Work-Study gives you the potential to work and earn money while attending college. If you were offered Work-Study you are eligible to apply for a federal Work-Study job. Available positions are advertised in the job announcement section of the student employment web page. The employment you may receive through this program is dependent on your job skills, class schedule and the available positions.
Work-Study students are paid bi-weekly. You can only receive payment for the hours you have worked. For example, if your Work-Study award for the fall semester is $1,015.00, you will not receive a check for $1,015.00. You must work to earn those dollars, and then you will only be paid for the amount of hours you work. It is possible that you will work enough to earn the entire $1,015.00, but it’s also possible that you will not. Your position and supervisor will determine the hours you work. Work-Study wages earned will not be credited to a student’s account.
Work-Study is part-time employment. Students work part-time hours and receive a paycheck for the hours worked. However, it differs from regular part-time employment. If your employment is on campus, your supervisor is more likely to be understanding of the fact that you are a student first, where part-time employers not associated with UNG may not be as flexible. Some non-UNG part-time jobs are very flexible, but as a general rule of thumb, a UNG employer will be more understanding of your student responsibilities. Another benefit is that the amount of money you earn in a Work-Study job this year does not count as income when you file your FAFSA next year. This can help to lower your EFC next year, and potentially make you eligible for additional grant funds that you may not have received if you worked in a non-Work-Study job this year.
If you do not have a Work-Study offer on your Financial Aid Award Notice, but you are interested in this, please contact our office. In some cases, it may be possible to reduce your need-based loans to create eligibility for Work-Study. Please note that being eligible for Work-Study employment does not mean that you have to limit your job to Work-Study funded positions only. You might also want to consider Institutional Employment positions as well.
The Institutional Employment Program is designed to assist students in securing on-campus employment regardless of their financial aid eligibility. There are approximately 2,000 students per year working in institutional employment jobs on campus. This is not a financial aid program, as students do not need to complete a FAFSA to qualify for Institutional Employment.
Off Campus Employment
In some cases it may be more beneficial for a student to work off-campus than on-campus via Work-Study or Institutional Employment. Off Campus Employment opportunities often provide students with the ability to gain real-world experiences that will not only increase self-knowledge, but develop marketable skills that will provide a solid foundation for securing career options beyond graduation. Wages may also be higher for off-campus employment than through Work-Study or Institutional Employment. Just like Institutional Employment, this is not a financial aid program, as students do not need to complete a FAFSA to qualify for most off-campus jobs.
(16) Grants & Scholarships
Federal and state grants are awarded to students based upon factors such as “need” as determined by the FAFSA, the priority filing date, program of study and availability of funds. We will award the maximum grants for which you qualify.
You may apply for the HOPE Scholarship Program in one of two ways: yearly with the FAFSA or once with the GSFAPP.
UNG Institutional Scholarships may require a FAFSA.
Federal Pell Grants are undergraduate grant funds from the federal government that do not need to be repaid. This award may be renewed, but not automatically, each year based on your FAFSA eligibility. Students working on their first bachelor’s degree with an Expected Family Contribution (EFC) below 5157 (this is the 2014-15 EFC and is subject to change each school year), and who are meeting the general eligibility requirements for Title IV financial aid may be considered for this grant. Students must begin attendance in all classes for which they received Pell to establish eligibility. If, at the end of a term a professor reports a student received an “F” grade and never attended that particular class, the student’s Pell eligibility will be reevaluated. In some cases, this could mean a reduction to the Pell Grant after the term is over.
Federal Supplemental Educational Opportunity Grant (FSEOG)
This federal undergraduate grant may be renewed, but it is not automatically renewed. An FSEOG does not have to be repaid. Awards will be made to undergraduate students pursuing their first bachelor’s degree with a 0 EFC prior to any other student group. Funds are limited in this account, so awards will be made as long as funds remain available. Once funds have been depleted, no other awards will be made. If there are additional funds remaining after the 0 EFC students have been awarded, then The Office of Financial Aid will make awards to eligible students in order of lowest EFC, beginning with 1 EFC and moving up until all funds have been awarded.
There are many different scholarships you can apply for, both institutional and private. The application procedures for these can vary. Further information regarding scholarships offered at UNG can be found on our website.
If you are receiving a UNG scholarship, you must sign a copy of your scholarship letter and return it to the Financial Aid Office before the scholarship can be posted on your account. Federal and state regulations require us to consider outside sources of financial assistance when awarding aid. The addition of scholarships later may cause a reduction to be made to an existing financial aid award. Scholarship checks received with no instructions on which term they should be applied will be applied to the term in which they are received.
(17) Loan Programs
Loans are offered in two equal installments over two semesters, typically fall and spring. You may accept the full loan amount offered, specify a lower loan amount that you want to borrow, or decline the entire loan offer. Loans must be originated during a term of enrollment. If a student submits or completes a FAFSA during a term of non-enrollment, the student is not eligible for a student loan disbursement.
(18) Private/Alternative Loans
The UNG Financial Aid Office does not supply a Lender List.The Private Loan Eligibility is the UNG determined Cost of Attendance minus any other financial aid accepted. You may be approved for a higher amount from the lender than we are allowed to certify.
Private educational loan debt can be very expensive as these loans are not governed by the same rules and regulations that are applicable to federal student loans (i.e., Direct Loans and Perkins Loans). The interest rate, repayment period, fee structure, deferment/forbearance rules, loan forgiveness rules, consolidation options, and many other features differ from the federal student loan programs. In most cases, private loans will be more expensive than federal loans for borrowers over the life of the loan. Therefore, we encourage students and parents considering this option to do so very carefully before making the decision to apply for one of these loans.
(19) Terms of Your Financial Aid
- You must submit official academic transcripts from all post-secondary institutions that you have attended since graduating high school or completing a GED.
- You must be a U.S. Citizen or an eligible non-citizen.
- You must register for the Selective Service if required.
- You must not be in default on any Federal Loan, owe a balance on any federal or state grant, nor owe a balance to UNG.
(20) Financial Aid Funding based on Student Type
|Student Type||Financial Aid Funding1|
|Regular/Transfer in Degree Program||Pell Grant, FSEOG, FWS, Loans, HGMS, ROTC, GED Grant, HOPE and Zell Miller Scholarships/Grants, Foundation Scholarships|
|Regular/Transfer in Certificate Program
(having not yet received a Bachelor's degree)
|GED Grant, HOPE Grant|
|Transfer in a Degree Program who has previously earned a Bachelor’s Degree||Loans|
|Transient to UNG||HOPE/Zell Miller Scholarships for Transient Students2, Consortium Agreements with HOME institution|
|Joint Enrollment High School Student||Move on When Ready|
1Funds are based on student eligibility as determined by the funding criteria.
2Transient students may be eligible for the HOPE/Zell Miller Scholarship if eligible at their HOME institution.
(21) The Federal Family Educational Rights and Privacy Act (FERPA)
The Federal Family Educational Rights and Privacy Act (FERPA) affords student three basic rights:
- The right to inspect and review their education records.
- The right to have some control over the disclosure of their education records.
- The right to seek the amendment of incorrect education records.
Based on these rights, contents of your financial aid file are the property of the UNG Financial Aid Office. These files are considered confidential information. For your protection, we will not release information about your financial aid package over the phone. Information about your financial aid file will not be given to others without your authorization through your Banner Web Account.