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Review Award Transcript

How to Accept, Adjust, and Cancel Your Financial Aid

(narrator speaks with an enthusiastic and instructional tone of voice throughout video)

(UNG Financial Aid Office Screen in the background)
Hello and welcome to the financial aid video tutorial. I’m going to show you how to accept, adjust or cancel your financial aid award using the University of North Georgia’s webpage and our banner system.

(screen changes to the UNG homepage and circles the address bar to show the URL. Arrow points to gold box in the top right corner that says “myUNG”.)
I’m going to start by opening a web browser and visit the University of North Georgia’s webpage which is www.ung.edu. Once you are at the homepage, please click on the box that says myUNG at the top right hand of the page. Then simply click on banner.

(screen on Banner options. Screen zooms in to see how to log in with student’s username and password)
Once you have done this click on the banner link provided. Please notice that you will also see an option below to retrieve you UNG network ID and password. If you do not have you network ID and password, now is a good time to record this information for future use.
(Screen on banner sign in page)
When you have the information needed, click on the banner link provided and sign in.

(screen on Banner homepage and changes as instructions are stated)
Once you are logged into banner, select the financial aid tab located at the top of the page.
Next, select the award link. Then, click on award for aid year. At this time you will select the financial aid year that you would like to view from the drop down box. Once you have selected the correct year, click submit. Next you will go to the accept award offer tab.

(Screen on the award letter in banner)
Here you have the option to accept, adjust, or cancel any award listed. Federal aid such as the Pell grant and state aid such as the hope scholarship and Zell miller scholarship are already accepted with no further action needed. To accept the full amount of all financial aid listed, simply click on accept full amount all awards. To accept the amount of a specific award you will go to the accept award column and select accept in the drop down box. If you would like to accept only a partial amount of this loan just type in the amount you would like for the aid year in the partial amount column. Make sure the accept is still selected in the drop down box to the left. Also, keep in mind you are filling out this for the academic year. Whatever amount you put in the partial amount column will be automatically divided in half over two semesters. When you are finished, click submit decision. To decline an award that has been offered, just select decline from the drop down box under the accept award offer column. Again, when you are finished, click submit decision.

If you have questions or special requests type them in the comments section below. Your question will be sent to your financial aid counselor who will respond accordingly.

(Contact information is listed in the comments section of the page)
If you still have questions about accepting, adjusting, or canceling financial aid awards, please feel free to contact your financial aid counselor or the financial aid call center at 706-864-1412.

UNG follows Section 508 Standards and WCAG 2.0 for web accessibility. If you require the content on this web page in another format, please contact the ADA Coordinator.

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