The University Ombudsman (Ombud)
Independent, Informal, Impartial, Confidential...
The ombudsman provides faculty, staff and students an informal and confidential means for discussing and addressing an issue without fear of reprisal. The Ombudsman works autonomously, impartially, and informally to seek resolution of problems.
The Ombud is neutral and does not advocate for either party in a disagreement, but promotes a fair and respectful workplace for all parties.
The Ombudsman is trained to listen and to provide counsel in identifying options and clarifications of University policy or procedures.
The Ombud analyzes issues, investigates processes, and makes referrals or recommendations for changes in policy where appropriate.
The Ombudsman is a neutral, confidential and informal resource for faculty, staff, and students, independent of any university administrative structure. All communication related to an allegation, concern, or other issue reported to an Ombudsman will be kept confidential to the extent legally permissible and consistent with maintaining the safety and public welfare of the university and its students, faculty members, staff members, and visitors. In cases where information reported to the Ombuds indicates that there may be a violation of the university’s Title IX Policy, the Ombuds will be obligated to report that information to the Title IX coordinator, in keeping with that policy. However, unless the factual circumstances indicate a threat to the safety of an individual or the university community, the Ombuds is not required to report the name of, or otherwise identify sexual assault victims/survivors where confidentiality is requested.
The University of North Georgia Ombudsman for faculty and staff and the Ombuds for students adhere to both the Standards of Practice and the Code of Ethics of the International Ombudsman Association (IOA).