The Ombudsman will not:
- act as an advocate for you in a dispute. The Ombudsman is neutral and impartial.
- represent individuals in appeals or formal grievance procedures either on campus or-off.
- provide legal representation or give legal advice.
- get involved if you have a non-university related problem or complaint.
- overturn binding decisions, but can investigate procedural fairness.
- serve as an office of record. Speaking with the Ombudsman is not "notice to the university" of problems or policy violations, except where the Ombudsman is required by law or university policy to forward that notice. In cases where information reported to the Ombuds indicates that there may be a violation of the university’s Title IX Policy, the Ombuds will be obligated to report that information to the Title IX coordinator, in keeping with that policy. However, unless the factual circumstances indicate a threat to the safety of an individual or the university community, the Ombuds is not required to report the name of, or otherwise identify sexual assault victims/survivors where confidentiality is requested. Often persons will seek advice from the Ombudsman privately, before deciding what actions to take in response to a problem. If you want the university to "be on notice," that is, formally to know about a particular problem and formally respond, the Ombudsman can help you identify what office you would need to contact.
- keep formal written records. The Ombudsman can help you determine how to keep your own records, if you need to do that.