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How do I access my Student Invoice?

  1. Go to Banner
  2. Log in using your user id and password
  3. Select the "Student" tab
  4. Select the "Student Account" link
  5. Select the "Student Invoice" link
  6. Click "Continue"
  7. Select "Account Activity"
  8. You will be able to view your charges, estimated financial aid, term balance, and term balance including estimated financial aid.
  9. Click "Make a Payment" to pay online via web check or credit card (Visa, MasterCard, American Express, Discover or Diner’s Club). 
    1. Web Checks are free
    2. Web Credit Card transactions incur a 2.85% convenience fee based on the amount of the transaction ($3.00 minimum fee)

How do I know how much to pay if I have financial aid pending?

  1. Access your student invoice  (see above)
  2. Select the semester you would like to view (defaults to the latest semester)
  3. “Estimated Financial Aid” will be listed first
  4. The selected semesters activity will be listed next
  5. At the end of the semester's activity, Term Balance will be the amount you owe (Semester Account Activity - Estimated Financial Aid)

How do I sign up for the Nelnet Student Payment Plan?

  1. Go to Banner
  2. Log in using your user id and password
  3. Select the “Student” tab
  4. Click on the "Student Account" link
  5. Select the "Set Up Payment Plan" link and follow the instructions

How do I make a payment with my credit or debit card*?

  1. Access your student invoice (see above)
  2. Click the “Make A Payment” button at the bottom of the invoice
  3. Again click the “Make A Payment” button
  4. Select your payment amount and click “Continue”
  5. Follow the prompts for your choice of payment methods

Please note:  Accepted types of cards are Visa, MasterCard, American Express, Discover and Diner’s Club.  A non-refundable convenience fee of 2.85% a ($3.00 minimum fee) will be added to your payment by the service provider.

 *Web check payments are free of charge.

How do I make a web check payment?

  1. Access your student invoice (see above)
  2. Select “Make A Payment”
  3. Select your payment amount and click “Continue”
  4. Select your payment method and follow the prompts to complete your transaction.

Why do I have an “Owes Money” hold with a “$0” balance due?

  • “Owes Money” holds are automatically placed on all student accounts with an outstanding balance.
  • Access your student invoice to obtain the amount of your outstanding balance

Why do I still have an “Owes Money” hold after I paid my outstanding balance on-line?

  • Holds are removed daily via an automated process
  • To have the hold removed immediately, please contact the Bursar’s Office during regular office hours

How do I change my meal plan?

  1. After logging into your Banner student account, select the “Student” tab
  2. Select the “Change Meal Plan Form” link
  3. Select the appropriate term and click “Submit Term”
  4. Select your meal plan change preference
  • Please note – choose wisely – you may only change your plan once per semester

How do I set up FERPA authorization?

  1. After logging into your Banner student account, select the “Student” tab
  2. Select the “Student Records” link
  3. Select the “Update Authorization to Release/Discuss Education Records”
  4. Complete the steps and share the authorization code with the appropriate authorized individuals

What are the Mandatory Fees for?

Mandatory Student Fees (PDF)

  • Activity Fee
    • The student activity fee is used to fund various organizations that serve and benefit students, such as the Student Government Association, Student Activity Board and Commuter Council.  The funds also provide for activities, such as concerts and seasonal events, which are available to all UNG students. (Prorated at 1-4 and 5-6 credit hours)
  • Athletics Fee
    • The athletics fee is used to support the NCAA athletics programs at UNG.  Students assessed the athletics fee have full access to sporting events throughout the regular athletic seasons. (Prorated at 1-4 and 5-6 credit hours)
  • Health Services Fee
    • The health services fee covers basic health care services, prevention and self-help skills education, many over-the-counter medications, first-aid supplies, and prescription medications. Student Health Services are located on the Dahlonega Campus on the lower level of the Chestatee Building, and on the Gainesville Campus in the new Health Services Building. The health services fee is not mandatory on the Cumming, Oconee, or Blue Ridge campuses, but students may pay the fee and take advantage of the services offered on the Dahlonega or Gainesville Campuses.
  • Institutional Fee
    • The special institution fee, established in 2009 and required system-wide by the Board of Regents, supports continued academic excellence during times of reductions in State funding. (Prorated at 1-4 credit hours)
  • Rec Center Fee
    • The Rec Center fee was implemented to cover the cost of construction and furnishing of the Student Recreation Center on the Dahlonega Campus. Students enrolled on the Gainesville, Cumming, Oconee and Blue Ridge campuses are not required to pay the Rec Center fee, but may pay the fee and take advantage of the facilities and services of the Rec Center.
  • Transportation Fee
    • The transportation fee is used to cover costs associated with the construction of student parking decks, construction and upkeep of surface parking lots, sidewalks and other access-related expenses across all campuses.
  • Technology Fee
    • The technology fee supports technology infrastructure and services related to academic and instructional needs of students.  This includes the equipping of access to software, computer labs, network and internet access, and instructional technology.  (Prorated at 1-4 and 5-6 credit hours)

UNG follows Section 508 Standards and WCAG 2.0 for web accessibility. If you require the content on this web page in another format, please contact the ADA Coordinator.

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