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Community Counseling Clinic COVID-19 Operations Update

A Message From Our Clinic

In accordance with UNG’s policies and the Centers for Disease Control’s guidance, as of August we converted all face-to-face services to virtual telehealth sessions and phone consultations. We utilize the Zoom platform for video telehealth sessions and also, based on convenience or your preference, we offer phone calls.

We alongside you, are processing through the uncertainty and risk this outbreak brings. Our primary goal at the UNG Community Counseling Clinic is care and prevention in all forms so for the collective health of you, your families, and our community, we gratefully continue to offer our services and support. 

Physical distance does not mean we need to remain socially isolated. In fact, individuals, families, and communities can maintain the one thing we all need right now, social connection! We are here to support you whether you are a student, a community member of Lumpkin or any surrounding county, a staff or faculty member of UNG, a working Mother, a teenager, a healthcare worker, or a grandparent. Don't hesitate to reach out for our free, supportive counseling services.

You can reach us through our main clinic email at, and also via our main clinic number, 706-867-2588. Please continue to listen to our most recent voice message, as well as our automatic response via e-mail. A staff member will return your call or e-mail within 3 business days. If you would like help exploring referrals or resources, we are here to assist.

UNG Community Counseling Clinic


If you or a loved one finds yourself in a crisis, please call 911 or go to the nearest emergency room of your choice.

Experiencing Symptoms

If you or a loved one believe that you are experiencing symptoms of COVID-19 or have been exposed to the novel coronavirus, contact your primary care doctor, an urgent care clinic, or your local federally qualified healthcare center.

Please do not show up unannounced at an emergency room or health care facility.


Please use the resources listed and feel free to call if you need additional resources and referrals.

For immediate or crisis services, visit Georgia Crisis and Access Line (GCAL)

General support for caregivers at PCAGeorgia
1-800-CHILDREN (244-5373)

Find a federally qualified health center though the Georgia Family Healthline

Assistance with essential community services (finding food, paying bills, etc)
Dial 211

Food insecurity and meal services through Feeding America

Online Access to unemployment services through the Georgia Department of Labor 

The Division of Family and Children’s Services (DFCS) encourages families to access self-service options online during this period.

Self-service options include:


UNG follows Section 508 Standards and WCAG 2.0 for web accessibility. If you require the content on this web page in another format, please contact the ADA Coordinator.
Please note that some of the images and videos on our site may have been taken before social distancing, face coverings and restricted gatherings were required.

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