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Skype Video Financial Aid Counseling

You can now meet with a financial aid counselor without leaving home or work! The University of North Georgia (UNG) Financial Aid Office now provides limited Skype™ financial aid counseling appointments on Wednesdays between 11:30 a.m. and 1:30 p.m.

If this is your first time scheduling a Skype™ financial aid counseling appointment, please read the following steps carefully. We want your experience to be satisfactory.

 How to Schedule a Skype™  Video Appointment

Schedule an appointment using your UNG email address. We can’t respond to third party email addresses requesting an appointment. Use to request your Skype™ Financial Aid Counseling appointment.

  • All emails sent from non-UNG email accounts will be deleted.
  • You will need access to Skype on your computer or phone. Please note a stationary computer in a quiet environment will provide the most effective and positive experience.
  • The email subject line should read: “Schedule Skype Appointment”.
  • Provide the following in the email:
    • Your Skype™ user name
    • Your UNG 900 number
    • Your primary phone number
    • A detailed description of what you wish to discuss.
    • If an exact time is needed, please specify. We may or may not be able to accommodate this request.
  • You will receive an email response from within 2 business days to confirm your appointment time.
  • All appointments are scheduled for Wednesdays between 11:30 a.m. and 1:30 p.m. EST/EDT.
  • Video counseling sessions are scheduled in 20 minute increments. If you exceed this amount, you may need to schedule a follow up appointment. 

Preparing for Your Skype™  Video Appointment

  • You will be Skype™ called at your scheduled appointment time using the username you provided.
  • The email account does not accept requests for in-person appointments or general questions. All unrelated emails will be deleted. Email with your financial aid questions.
  • Your punctuality is appreciated. We will make three attempts to contact you. If you are not available after the third attempt, your appointment will be canceled.
  • We can’t answer Skype™ video/chat without a scheduled appointment.
  • If you can’t make your video counseling appointment, let us know immediately.
  • Your video counseling session is intended for one student at a time. Your parents or guardians are welcome to join you as long as you are present on camera. We cannot answer questions for multiple students in one appointment.

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