Independent, Informal, Impartial, Confidential...
Ombuds provide an informal and confidential means for discussing and addressing an issue without fear of reprisal. Ombuds work autonomously, impartially and informally to seek resolution of problems.
Ombuds are neutral and does not advocate for either party in a disagreement, but promotes a fair and respectful workplace for all parties.
Ombuds are trained to listen and to provide counsel in identifying options and clarifications of University policy or procedures.
Ombuds analyze issues, investigate processes, and make referrals or recommendations for changes in policy where appropriate.
Ombuds are neutral, confidential and informal resource independent of any university administrative structure. All communication related to an allegation, concern, or other issue reported to ombuds will be kept confidential to the extent legally permissible and consistent with maintaining the safety and public welfare of the university and its students, faculty members, staff members, and visitors. In cases where information reported to the ombuds indicates that there may be a violation of the university’s Title IX Policy, the ombuds will be obligated to report that information to the Title IX coordinator, in keeping with that policy. However, unless the factual circumstances indicate a threat to the safety of an individual or the university community, the ombuds are not required to report the name of, or otherwise identify sexual assault victims/survivors where confidentiality is requested.
The ombuds adhere to the Standards of Practice and the Code of Ethics of the International Ombudsman Association (IOA).