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REED Summit Preview Transcript

Good morning thanks for joining us today

I'm Kay Keller I'm the director of

economic development community

engagement for the University of North

Georgia I have here with me today Joe

moon from velocity IT thanks for being

here Joe glad to be here today we're

going to be talking about healthcare

workforce summit that we have coming up

on September the 6th in Dahlonega and

our Dahlonega campus at the convocation

center this workforce development summit

is going to be dealing with all of the

non clinical career opportunities in

healthcare and the educational

attainment to achieve those

opportunities so we have Joe here with

us today and he's going to tell us a

little bit about his participation in

our panel discussion in the afternoon

and a little bit about what he does

thanks Joe I had to be here so I'm Joe

moon I started velocity technology

partners about almost 14 years ago when

we started we just did IT for small

businesses and a big demand was we

started getting into healthcare right

when there was a push to going to

electronic medical records and some I

think unintended consequences of pushing

that direction

was the need for security Meaningful Use

came about around that time so being

able to prove that they were using

electronic medical records so their the

the increase for IT professionals in

healthcare just just really skyrocketed

and so we were kind of involved in that

and I've been doing it for really over

over ten years now so thank you maybe

talk about what what are some of the

opportunities for someone in technology

in the healthcare field okay so the the

first one that that jumps out for us as

we try to hire profession

in the IT industry to serve clients that

we have that are in the in healthcare

you know number one there's huge demand

for it

there's not enough people out there so a

lot of times we're having to bring

people in and train them on skills that

they may have the technical skills but

they're not specific to health care

excuse me so a few of those skills that

come to mind or you know just general

cybersecurity you know HIPAA requires

certain security for email certain

security for electronic medical records

backing up data how you even handle your

your laptop and mobile devices all of

those challenges are out there and a lot

of times IT professionals are being

trained specific for healthcare so there

are new classes being taught that we're

seeing pop up and you know those are a

plus for us because we don't have to

wait out to teach all that stuff to them

so we have a lot of professionals here

going from basic helpdesk support all

the way up to server support and

firewalls that kind of thing they all

need to be trained on the on the

different requirements for healthcare so

as a reminder this morning we're talking

about the regional education and

economic development summit abbreviation

read and that read initiative is an

initiative started by our president dr.

bonita jacobs and it is the tie between

that connection of what economic growth

and education mean in a partnership how

education affects economic growth and

development in our area specifically in

north georgia and so we are that the

title for our summit is not everyone in

healthcare wear scrubs we are talking

about non clinical career opportunities

and the education

attainment to get into those career

opportunities so a couple of the

speakers that I want to mention today is

we have Commissioner Frank Mary from the

Georgia Department of Community Health

he's our keynote speaker in the morning

and we have Lynn Jackson the CEO of

Northside Hospital in Forsyth we have

Lewis Smith the president of North

Georgia Medical Center in Gainesville

we have breakout sessions in the

afternoon and our breakout sessions I'm

focused around rural healthcare the

patient experience from the moment you

step in the door or perhaps even make an

appointment till the last bill is paid

we'll be talking about business and


hour after hour our afternoon breakout

sessions also include serving an aging

population information technology and

then also community health and wellness

so we have different speakers for each

of those breakout sessions several

different panelists with an opportunity

to also be able to ask questions that

afternoon so if questions could be

submitted then we can consider those for

our panelists for that day and hopefully

answer all the questions that anyone has

about this particular subject of

non-clinical healthcare and also want to

mention that with the event being in

Dahlonega it's at the ung convocation

center on that campus which is a new

facility for us the event will be from

8:00 to 3:45 registration is open now

and it's $25 to register for attendees

and $10 for students to register we also

have booth space availability for anyone

in the healthcare related field or one

of those occupations and all of that can

be found on the ung website at ung edu

and if you'll just search summit the

Reid information will come up the whole

schedule is available on there without a

doubt security the environment that we

live in today I've been an IT for over

over 20 years I've never seen it like

this especially in healthcare so you

have to go in from an IT perspective you

have to go in knowing that if you're in

medical you're going to be attacked it's

not a question of if it's just a matter

of when and so you have to train people

not only technicians and setting up the

systems in a way that's secure but you

also have to train people nurses doctors

how to use the systems because a lot of

times the way a breach happens is not a

firewall gets breached or a server gets

breached a user gets tripped and so

there's a lot of training that happens

that is very technical training but also

just how to use the systems from from a

from an end-user perspective is every

bit as important so I think for us when

we bring in technicians we're not only

teaching them how to set things up the

right way but we're also teaching them

how to train the users and we vet we've

actually when it comes to career

opportunities we've actually had some of

our clients who are doctors reach out to

us and ask us if we would take their

children on as interns because they

would rather than be in the IT side of

things then then practicing and so we

have done that and so they're going a

lot of the doctors are recognizing the

the opportunities in IT and it's only

going to get bigger and speaking of IT

if you want to just

we just got approval for a new

Healthcare Informatics mm-hmm so ung

does as we talked about the importance

of IT and specifically in healthcare we

have a new education track for

informatics and we are always looking at

one of the things we like to do at ung

is we like to look at what is the

workforce need how are we meeting that

how are the student that we're turning

out are they prepared to work in that

labor force are they do they have the

skill set that they need

are they diverse in what they know and

so that's one of the things that we are

always putting our thumb on that pulse

and seeing you know does our do our

education pathways and courses follow

along with what's needed out there in

the workforce because we're very

interested in a thriving workforce in

Northeast Georgia and surrounding and so

we constantly are evaluating what we

offer educationally with what is needed

out in the workforce

okay so again to remind you the summit

is not everyone in health care we're

scrubs it is the 2018 regional education

and economic development summit it will

be held at the ung Convocation Center on

the Dahlonega campus September 6th it's

a Thursday and it will be a all-day


8 a.m. to 3:45 our sponsor our

presenting sponsor for that day is

Northeast Georgia health systems and

they will also be participating on some

of our panels as well and our resource

fair I don't think I've mentioned that

that we have a resource fair available

that day for attendees to go around and

interact with the different businesses

that are there and in the healthcare


to find for us for people out there who

are like informatics can you define for

us what informatics is general

description sure so I think you know as

healthcare is moved towards information

technology and using electronic medical

records I know some I have some friends

who are NIT that don't know how to

install servers and and you know set up

firewalls but they look at the

information that's going inside of the

electronic medical records and they pull

out data that helps people patients get

the right kind of treatment but also

helps the hospitals and larger medical

practices treat those patients and be

effective in looking at trends and how

they can better take care of people and

better serve people and be more

efficient with the way that they meet

the needs so when I think informatics I

think that the kind of things that we do

we build out the infrastructure that

supports that I don't know if that's

what you were asking but that's what

comes to mind so let's talk again about

okay so I'm Kay Keller with the

University of North Georgia working in

economic development and I have with me

today Jo moon he is the owner of

velocity IT and he has an IT company

that focuses on healthcare IT I've known

Joe Joe for several years and want to

talk just have him talk just briefly in

a moment about kind of his pathway into

owning his own business and kind of

gauging what what specific field he

wanted to take his business into and how

he got into healthcare IT but I also

want to mention quickly a couple of the

folks that will be with us that day

Commissioner Frank Mary with the Georgia

Department of Community Health will be

with us

Montez Carter who is with st. Mary's

health care systems here in Athens and

he's also the chairman of the Georgia

Hospital Association will be

facilitating Ben Haynes who is the

Deputy Commissioner of workforce

division for the Georgia Department of

Economic Development will also be

facilitating with us Amy Carter is the

Deputy Commissioner of rural Georgia and

she's with the department also with the

Georgia Department of Economic

Development she will be facilitating as

well we have several different speakers

one of them on the patient experience

panel for that afternoon we have Debbie

Weber who is the chief HR director or

officer for North Georgia health systems

and also Delina Brockman who is the

executive director of the Oconee Health

Campus for Piedmont Athens regional so

as you can see we have a lot of speakers

that day to engage you in different

conversation and different avenues for

career development so I'd like for Joe

just to take a few minutes and talk

about a little further about how he got

into the career track he's in kind of

his pathway and to business ownership

great so I actually started out in IT at

the University of Georgia went from

there worked at Zaxby's corporate and

did IT there and then started my

business from there and it was

interesting when I think back about the

path in specifically that led to

healthcare when I started the business

certainly had a lot of small business

clients in healthcare just kind of fell

into that and at the time meaningful use

electronic medical records those were

very very new even the companies that

produce the products the EMRs at the

time they were they were very disjointed

it was very frustrating some of the

medical practices that cut over at the

time too from paper charts to electronic

medical records they were really

pioneering those systems and learning a

lot about how they're interconnecting

and as time went on I noticed that

there became a frustration with

physicians who went to medical school to

treat patients not to be IT

professionals and then I also noticed it

at the same time you know not to be

business administrators necessarily and

so as we grew I think those practices

were maturing in and their understanding

that if we had if we outsource these

different skills to other people than

the physicians can do what they do best

which is take care of patients and so

outsourcing IT outsourcing or hiring

people that are not necessarily

clinicians but business administrators

at least in my experience I saw that

happening more and more so when you're

talking about professionals who work in

healthcare that are not necessarily

nurses or doctors who don't work scrubs

I see that more commonplace today than I

did even just 10 years ago that is

becoming more of the norm than it was

back a decade ago and if you'll give the

date a new location okay so the summit

is on Thursday September the 6th in

Dahlonega at the ung convocation center

honor Dahlonega campus of the University

of North Georgia the event time is from

8 o'clock starting with registration to

3:45 in the afternoon includes keynote

speakers industry and education panel

breakout panels in the afternoon

opportunity for question and answer

during those times we'll also have a

couple of breaks in the day where you

could as well visit that resource fair

that we have that is businesses engaged

in health care and potentially what

career opportunities will be also talked

about in those booth spaces so that's

the resource fair there will be two

opportunities in the day for during

refreshment rakes and then one at lunch

to be able to for attendees to visit

with those booth space attendee

and then also as far as our target

audience for this our target audience is

very diverse its students we will have

some high school students there that are

maybe on career pathways in their high

school and kind of exploring what their

options are this will be a kind of a

different Avenue for them to look at the

non-clinical side of healthcare where as

healthcare is a traditional pathway

found in most high schools so we'll be

also will have some in attendance some

college students who are perhaps looking

at different opportunities for careers

we'll also have people who have worked

in the healthcare industry that maybe

want to stay in health care industry

have a lot of compassion have a lot of

empathy but maybe don't want to stay on

that clinical side and they want to stay

engaged with patient care but perhaps

not on the clinical side we also will

have HR representatives from healthcare

industry including hospitals home health

agencies I would assume that we probably

will have some folks from the insurance

industry that will be there that day

because insurance is such a big part of

healthcare and definitely some avenues

for some career development in that area

so it's a very diverse audience that

we're hoping to attract that day okay

okay so yeah so Joe we appreciate you

being here today and we we appreciate

the knowledge you're going to bring to

our panel that day and what you might

share with our audience and our

attendees and just any wrap-up closing

comments that you may have sure so I

think I think to close out you know if

if there's someone that's interested in

being in healthcare but not necessarily

wearing scrubs are being a nurse or a

doctor I think there's there's a

tremendous opportunity whether it's

Business Administration or IT there are

not enough people at least in my side of

the industry there's there's not enough

people and it's very difficult to find

the skills that are at the

there are in demand right now so I think

that if you're considering going that

direction this would be a great event to

attend and it would be a great industry

to move into thank you Joe for that and

thank you for joining us today on

Facebook live just as a reminder this is

the University of North Georgia with our

health care summit entitled not everyone

in health care wear scrubs will be at

the unit UNG convocation center on our

Dahlonega campus on Thursday September 6

2018 from 8:00 in the morning until 3:45

in the afternoon registration can be

found on the ung web site at ung edu and

just search the Reid summit or just

summit and all information and schedule

will pop up the registration is $25 for

registration for the day and $10 for

students we hope you'll join us again on

September the 6th thank you

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