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Appendix B: Communications Plan

The University of North Georgia (UNG) will begin a phased approach for employees to return to work in-person at their respective campuses over the course of summer 2020.  The process is intended to ensure the necessary structures are in place to ensure faculty and students may safely resume face-to-face instruction (with certain social distancing and sanitation measures in place) beginning fall semester 2020. 

The Division of University Relations will lead the strategy and will involve necessary university partners to ensure accurate and timely information is shared to all impacted audiences. This supporting communications plan is designed with the primary objective of equipping personnel and students with the information and resources they need to safely and successfully transition back to campus-based work and face-to-face instructionThis includes:

  • Communicate clear expectations, protocols and timeframes that prioritize health and workplace safety, address concerns about returning to campus-based operations maximize operational efficiency.
  • Provide appropriate contact information to address questions or provide feedback. 

As policies and plans are updated to reflect the evolving nature of the virus and its impacts on our community and our state, effective and timely communications will be vital to ensuring that our employees have a clear understanding of applicable actions to take in each phase and have confidence in the institution’s responsive approach.

All institutional communications, visual cues and directional signage will be issued and/or approved through the Division of University Relations to ensure consistency in messaging.

Stakeholders and Audience Segments

The return to campus plan calls for both overarching internal university communications and specialized communications for the following segmented audiences: supervisors, facilities staff, general staff, faculty, student workers, non-returning faculty and staff.

The university also serves a vital role in the economic recovery of the communities where our campuses are located, and we will engage external leaders and community stakeholders as appropriate to keep them informed of the campus reopening plans and process and to support community priorities.

UNG follows Section 508 Standards and WCAG 2.0 for web accessibility. If you require the content on this web page in another format, please contact the ADA Coordinator.

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