App - Download the desktop version of Teams or download the mobile app from either the App Store or the Google Play Store. Follow the installation steps and learn how to join or create a team.
Web Version -
Open Google Chrome (the recommended browser) and log into to the Microsoft Office Suite. You will need to log in with your UNG username (username@ung.edu) and password.
Click on the Teams app logo and Teams will open in a new browser tab. You will have to use DUO to log in. (Note: DUO/2FA is required every time you log in via the web version of Teams. To avoid this, download the application.)
Once you are in Teams, locate the option to "Join or Create Team"
Desktop/Laptop: While on the Teams tab on the left-hand side, click "Join or Create Team" at the top-right and enter a code to join. Codes for each subject are listed below.
Mobile/Tablet:
Android - Click the Teams tab at the bottom of the screen. Once Teams is open, click the small icon with 3 dots at the top-right corner to find “Join a team with a code” and enter the appropriate code. Codes for each subject are listed below.
Apple - Click the Teams tab at the bottom of the screen. Once Teams is open, click the small icon with 2 people and a plus sign at the top-left corner to find “Join a team with a code” and enter the appropriate code. Codes for each subject are listed below.
Tutor schedules vary. Check the "Schedules" channel inside Teams for more information.
In the selected Tutoring team, read the General channel (on the left) for recent announcements. Click “1 hidden channel” below that to access a channel for asking questions.
Inside the “Connect with a Tutor” channel, reply directly to a tutor’s message. Use the “Reply” option.
Post your name and the class you need tutoring in, like this: "I’m Sophie and I need help with MATH 1111." Share as much information as possible to help tutors understand your question.
Tutors and moderators will be monitoring this section and will respond to you as soon as they are available.
Click “Join chat” when you receive a video chat notification from a tutor. Note: Other students may be asked to join this chat if they need help with the same subject.
During the video chat, you can hover over the icons in the middle of the page to unmute your microphone and turn on your camera. There are three dots where you can change your settings if you have problems hearing or issues with your camera.
Inside the video chat, tutors will guide you to further online tools that may help during your session.