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Virtual Event Support

The Virtual Events Committee is composed of staff members from the office of University Events and the office of Information Technology. We provide up to date support, oversight, and guidance in relation to UNG sponsored Virtual Event requests.

Primary platforms for virtual events at UNG are Microsoft Teams and Zoom. Use the information below to help you choose the best platform for your needs. 

Microsoft Teams

Use Teams for small meetings/class/events with only UNG participants

  • Total Participants – 250 Max
  • Only one host – The individual who creates the event moderates the meeting
  • UNG login required - YES
  • Screen Sharing – YES (Any participant can share)
  • Closed Captioning – Auto Captioning Only
  • Recording – YES (please note the recording will be saved in your UNG Microsoft Streams account)
  • TEAMS CANNOT be integrated with audio visual equipment in the UNG video conference rooms.

Find more information on Microsoft Teams in the ServiceNow Knowledge Base(login required). 

Zoom Meeting

Use Zoom for medium to larger size meetings/class/events with both UNG and Non-UNG participants.

  • Total Participants – 300 Max
  • Only one host – Host can designate up to 10 co-hosts to help moderate the meeting.
  • UNG login required – YES (to setup meeting)

Non-UNG Participants are allowed if invited by a UNG Host to participate.

  • Screen Sharing – YES (Any participant can share)
  • Closed Captioning – 3rd party captioning available if purchased and requested through Student Disability Services. (Auto Captioning is not available at this time)
  • Recording – YES (please note the recording will be saved locally to the host’s computer)
  • Zoom Meeting CAN be integrated with the audio visual UNG video conference rooms
    • If you want to use a video conference room with Zoom, you must create a “Zoom Meeting Using a VTC Room” reservation in EMS. (login required)
    • Using a UNG video conference room with a Zoom Meeting requires an EMS reservation with a minimum of 3 business days advanced notice. All approved requests for this request will include at least one IT Support Technician to “set up” your event. Any additional needs such as “AV Technician for the entire event” on site must be requested in the EMS. Please place these on-site AV Technician requests in the EMS 60 days in advance to the event.
    • If you are unable to make this deadline then you can also request an AV Technician via the AV Event Support Request Form (login required).

Find more information on Zoom Meeting in the ServiceNow Knowledge Base (login required).

Zoom Webinar

Use Zoom Webinar for large meetings/events with both UNG and Non-UNG participants.

  • Total Participants – 1000 Max
  • A max of 99 active panelists/presenters can participate.
  • UNG login required – YES to place reservation in the EMS. (Please note that Non-UNG participants and presenters are allowed to be invited and participate if meeting is created by a UNG login)
  • Screen Sharing – YES for presenters/panelists only
  • Real time question and answer function available.
  • Closed Captioning – 3rd party captioning available if purchased and requested through Student Disability Services. (Auto Captioning is not available at this time)
  • Recording – YES -Recording Request must be made in EMS. An IT Support Technician will contact you with your final recording within five business days.
  • ZOOM Webinar CAN be integrated with UNG video conference rooms. Please submit your request via the EMS and create a reservation for “Zoom Webinar”.
    • Please note that Zoom Webinar requires an EMS reservation with a minimum of 14 days advanced notice.
    • All approved Zoom Webinars will include at least 1 IT Support Technician for the “entire event”.
    • Other services like “live streaming” of the webinar for crowd overflow purposes can be requested in the EMS. Any additional needs such as “AV Technician for the entire event” on site must be requested in the EMS. Please place these on-site AV Technician requests in the EMS 60 days in advance to the event.
    • If you are unable to make this deadline then you can also request an AV Technician via the AV Event Support Request Form (login required).

Find more information on Zoom Webinar in the ServiceNow Knowledge Base (login required).

UNG follows Section 508 Standards and WCAG 2.0 for web accessibility. If you require the content on this web page in another format, please contact the ADA Coordinator.

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