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Accessible Document Guidelines

  • All documents currently residing on your website should be made accessible and must contain an accessibility statement. Workflows will not be approved if the web page or content block contains document(s) without the required accessibility statement.
    • Required accessibility statement - should let users know who the point of contact is for document accessibility issues on your website.
      • Sample Statement: If you need this document in another format, please contact  the ungwebteam at or call 777-777-777
      • (Do not use the ADA Coordinator's contact information in your accessibility statement.) 
    • The point of contact should know: If contacted to provide the content in another format, reply to the requester within two working days, letting them know the request was received. The alternate format should be provided within ten working days. If you are unsure of how to provide an alternate format, you may contact Student Disabilities Services or our ADA coordinator, Dr. David Marling. If you discover that you can’t have an alternate format within ten working days, you should contact the requester and update them on the status of their request.
    • The accessibility statement does not make your document accessible.

What You Can Do to Begin the Process of Ensuring Documents on Your Website Are Accessible

Review all documents on your website

  • Login to Cascade, go to the _uploads/files folder. Check each document to determine if it is still needed on your website.
  • If it is not needed you should delete the file from Cascade.
    • Why? The old content may still be found by search engines, which means a user could find the old and new content leaving them confused about what information is accurate. Also, the web server is not a repository for old content.
    • Before you delete the file, check the Relationship tab and make sure it isn't linked on your website or other Cascade websites. If you are unsure of how to do this, please email
  • If it is needed, does it have the required accessibility statement? If not, add the statement to your document.
    • Once the document has the required accessibility statement, your next step is to determine if the document is accessible to all users, even those with disabilities. We have provided resources below to help you make your documents accessible. 
    • If you need assistance with making your documents accessible, we recommend you contact the ADA coordinator at

Linking to Documents That Do Not Reside on Our Cascade Server

There may be times when you may create a hyperlink to a document that resides on a website that isn't owned by UNG. If so, please following these guidelines:

  • Be sure the link to the document clearly states that the user is getting to document from a different website.
  • If possible, check the document yourself to determine if the document is accessible. If you do not know how to do this, please contact the UNG ADA coordinator
  • If the document is not accessible, contact the agency directly and ask them to provide you with an accessible document.

Resources for Creating Accessible Documents

There are a lot of websites available that provide guidelines for creating accessible documents. 

UNG follows Section 508 Standards and WCAG 2.0 for web accessibility. If you require the content on this web page in another format, please contact the ADA Coordinator.

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