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Orientation Policies

Orientation Participation

All attendees are required to participate in the entire orientation session; therefore, it is your responsibility to schedule all family, work, vacation, and other obligations accordingly.  

  • Late arrivals will not be admitted into the session and will be transferred to a subsequent session, provided space is available for the same semester of entry. All decisions regarding late arrivals will be at the discretion of the orientation coordinator. You will not receive a refund if you arrive late and another session is not available.
  • Early dismissals will not be permitted. There will be various checkpoints throughout the orientation day. Students who are not with their group during these checkpoints will have their time tickets removed and will be unable to register for classes. All students must meet with an academic advisor, or department designee, prior to participating in the course registration process. This occurs at a designated time and cannot be adjusted for individual needs.
  • The class schedules of those students who were advance scheduled, but were not present at the various checkpoints throughout the day, will be dropped in accordance with the Advance Schedule policy.

Should a conflict arise before or on your orientation date, it is your responsibility to cancel your original reservation and re-book according to the availability in remaining sessions. Due to space constraints and safety reasons, we cannot and will not overbook sessions that have already met capacity. 

Important Note:  Reservations are not transferable to in-person orientation sessions for future terms. If you have decided to roll your admission to another semester, please contact the OTP office,, to cancel your session reservation and request a refund prior to the cancellation deadline for your session.

Advance Scheduling Policy

Select freshmen populations will be eligible to receive an advance schedule of classes for their first semester. Students will have the opportunity to review their schedules and make adjustments during their orientation session. The advance schedules of students who register for orientation but do not attend their reserved session will be dropped in accordance with the Advance Schedule policy.

Exemption Request

Students required to attend an orientation can request an exemption by completing the Exemption Request Form. There is no guarantee an exemption request will be approved. Acceptable reasons to request an exemption include conflict with Basic Training/AIT dates and/or National Guard duty dates. Conflict with travel and vacation dates ARE NOT acceptable reasons to request an exemption.

Orientation Price & Payment

The fee for in-person Student Orientation varies by campus and is due within 10 days of reserving your seat. If you do not pay or make alternate payment arrangements with OTP within this timeframe, your reservation could be canceled. 

Payments may be made via the student’s BannerWeb account using Visa, MasterCard, American Express, Discover, or a web check. Payments can be made via cash or check to any UNG Business Office. Alternately, you may mail a personal check to the UNG Business Office at 82 College Circle, Dahlonega, GA, 30597. (Please be sure to note your student id number in the memo field.) 

Requests for alternate payment arrangements should be submitted to the OTP office within 10 days of making your reservation by completing the Request for Alternate Payment Optionnew window form.

Disability Accommodations

Students and/or guests may request special accommodations (such as a sign language interpreter or orientation materials in a different format) through the Student Disability Services Office on their home campus. Please contact SDS at least one week prior to your session to make arrangements.

Session Waiting Lists

There are no session waiting lists. Please select the open session that best fits your schedule.

Children & Childcare

Orientation is not suitable for children. Please make alternate arrangements for your childcare needs.

Cancellation and Refund Policy

To request a cancellation of your orientation session reservation, complete the Cancellation Requestnew window form prior to your session cancellation date. You will receive a full refund for a cancellation made on or before your session's cancellation deadline, pending approval of your request. There will be no refund for cancellations made after the deadline or for no-shows. You may not manipulate the cancellation policy by moving your session reservation to a future date in order to cancel by the new deadline.

Important Note: The Business Office will make every effort to process refunds within 10 days of your cancellation. Due to fiscal year close out, however, refunds requested during late June and early July will be delayed by up to three weeks.

Emergency Cancellations

We will adjust your in-person orientation reservation in extenuating circumstances only. (In general, changes to your work schedule or vacation plans do not qualify.) Your session reservation and fee will be transferred to a subsequent session, provided space is available for the same semester of entry. 

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