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Orientation Policies

Orientation Reservation Requirements

Orientation Attendance

  • Freshmen: New Student Orientation (NSO) is mandatory for all freshmen.
  • Transfers: Transfer Student Orientation (TSO) is mandatory for all transfers.
  • Readmit: All readmit students are required to complete online orientation course offered through D2L prior to starting classes. Readmit students will register for this course through the orientation reservation system. 
  • Continuing, Dual Enrolled, Non-Degree Seeking, Post-Baccalaureate, and Transient Students: Ineligible to attend an in-person orientation session. These student types are still responsible for completing the Online Pre-Orientation modules prior to course registration.

Visit the Check Application Status page if you are uncertain of your student type.

In-Person Orientation Participation Requirement for Fall Starters

All attendees are required to participate in the entire orientation session; therefore, it is your responsibility to schedule all family, work, vacation, and other obligations accordingly.  

  • Prior to attending in-person orientation, all students will have completed the online pre-orientation modules, the online orientation course in D2L, and eligible students will have completed the Academic Interest Form. These requirements are embedded in the orientation reservation process.
  • Late arrivals will not be admitted into the session and will be transferred to a subsequent session, provided space is available for the same semester of entry. All decisions regarding late arrivals will be at the discretion of the orientation coordinator. You will not receive a refund if you arrive late and another session is not available.
  • Early dismissals will not be permitted.
  • The class schedules of those students who were advance scheduled after submitting the Academic Interest Form and/or after speakking with an advisor, but were not present at the various checkpoints throughout the day, will be dropped in accordance with the Academic Interest Form policy.

Should a conflict arise before or on your orientation date, it is your responsibility to cancel your original reservation and re-book according to the availability in remaining sessions. Due to space constraints and safety reasons, we cannot and will not overbook sessions that have already met capacity. 

Important Note:  Reservations are not transferable to in-person orientation sessions for future terms. If you have decided to roll your admission to another semester, please contact the OTP office,, to cancel your session reservation and request a refund prior to the cancellation deadline for your session.

Exemption Request/Alternate Orientation Format Request

Students required to participate in orientation can request an exemption or alternate orientation format by completing the Exemption Request Form. There is no guarantee an exemption request will be approved. All students requesting an exemption or alternate orientation format should first make an orientation reservation while the decision is pending.

If the exemption or alternate format is approved, the orientation staff will manually adjust the reservation.

Acceptable reasons to request an exemption or alternate format include conflicts with Basic Training/AIT dates and/or National Guard duty dates. Conflicts with travel and vacation dates ARE NOT acceptable reasons to request an exemption or alternate format. Child care and work conflicts are also NOT acceptable reasons to request an exemption, but may qualify for alternate format consideration.

The dates for orientation sessions are published well in advance, so please reserve a spot in the first available session that works for your schedule and make the necessary accommodations to attend.

Session Waiting Lists

There are no session waiting lists. Please select the open session that best fits your schedule.

Orientation Payment Information

Orientation Pricing

The fee for Orientation varies by student and session type. Payment is expected at the time of reservation, but extensions can be granted.  Requests for alternate payment arrangements should be submitted to the orientation office at the time of making your reservation by completing the Request for Alternate Payment Option form.


Payments may be made via the student's BannerWeb account using Visa, MasterCard, American Express, Discover, or a web check. Payments can also be made via cash or check to any UNG Business Office. (There is not currently a Business Office in Blue Ridge.) Alternately, you may mail a personal check to the UNG Business Office at 82 College Circle, Dahlonega, GA, 30597. (Please be sure to note your student id number, 900xxxxxx, in the memo field.) Payment is expected at the time of reservation, but extensions can be granted. For extenuating circumstances, complete the Request for Alternate Payment Option form.

Cancellation and Refund Policy

For a cancellation made on or before your online course's cancellation deadline, students will receive a full refund. There will be no refund for cancellations made after the deadline or for no-shows.

Parent/family reservations made prior to April 15 are refundable by completing the PFO Cancellation Request form if you are no longer able to attend due to the change in in-person dates. Parent/family reservations made after April 15 are non-refundable.

If you modify your student reservation, please complete the Request to Modify Parent/Family Orientation Reservation form to update the parent/family reservation to the same date.

If you decide to no longer enroll at UNG, you must contact Undergraduate Admissions to cancel your application. You must also contact the Orientation and Transition Program to cancel your orientation session prior to the cancellation deadline for your session. You will be responsible for the orientation fee if you do not cancel your reservation prior to your deadline. Please note, the Parent and Family Orientation fee is non-refundable for reservations made after April 15, 2020. 

Important Note: The Business Office will make every effort to process refunds within 10 days of your cancellation. Due to fiscal year close out; however, refunds requested during late June and early July will be delayed by up to three weeks.

Emergency Cancellations

Prior to the cancellation deadline, you are responsible for adjusting your orientation reservation. In extenuating circumstances only, we will adjust your orientation reservation after the cancellation deadline. (In general, changes to your work schedule or vacation plans do not qualify.)  You will need to complete the reservation modification form to adjust your reservation if the cancellation deadline has already passed.

Other Policies

Academic Interest Form Policy

New Freshmen and Transfer Students will be eligible to receive an advance schedule of classes for their first semester. Students will have the opportunity to connect with an Academic Advisor to discuss their schedule prior to the August-inperson orientation date. Students should monitor their UNG email for correspondence from an Academic Advisor after their orientation course begins.

The advance schedules of students who register for orientation but do not attend both components of their reserved session may be dropped in accordance with the Academic Interest Form policy. Please note, you will be responsible for all tuition and fees if you opt to no longer attend UNG and do not officially drop your schedule prior to published deadline. 

Disability Accommodations

Students and/or guests may request special accommodations (such as a sign language interpreter, closed captioning or orientation materials in a different format) through the Student Disability Services Office on their home campus. Please contact SDS as soon as possible and at least one week prior to your session to make arrangements.

Children & Childcare

In-Person orientation is not suitable for children. Please make alternate arrangements for your childcare needs. If a younger sibling would like to visit campus, setting up a tour through the Admissions Office would better fit their needs.


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