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FAQ

What is the Parking and Transportation fee and how are these funds utilized?

The Parking and Transportation fee funds all parking operations, including the maintenance of parking facilities, surface lots, structured parking (decks), sidewalks, lights, signage, and other security and sanitary expenses.
The fee also builds reserve funding for new parking facilities. UNG has added 2,000 parking spaces across all campuses since 2014. It is anticipated that UNG will need to add an additional 800 spaces on the Gainesville campus, and at least 200 spaces on both the Oconee and Cumming campuses within the next few years.
The fee provides for the unlimited student, faculty, and staff use of the shuttle service on the Dahlonega and Gainesville campuses, which has seen expanded service each year since its inception in 2015.
Finally, the fee funds the personnel and equipment needs associated with Parking and Transportation.

Will the fee increase in the future?

It is possible that the fee may increase in the future on the Gainesville, Oconee, Cumming, and Blue Ridge campuses if enrollment and demand increases at high levels. No increase for any campus is currently scheduled however, new parking facilities are being planned for each of these campuses.
There are conditions that may require an increase in the fee, but any proposed increase would be introduced to SGA, as well as other campus organizations, and would require the approval of the University wide Mandatory Fee Committee.

Where do I get my permit?

At Parking Services!
Dahlonega-located at the main entrance of campus directly across from Papa John's
Gainesville-Student Center
Cumming-Information Center
Oconee- 700 building

Is it true that more permits are issued than the University has spaces?

Yes, here’s why: if permits were sold on a one-to-one-ratio, thousands of students would be denied the privilege to park while lots and decks would sit half empty. Few students occupy a space for more than five or six hours a day. Also, not everyone has classes or works here daily. Therefore, parking spaces turn over constantly. Sure, convenient, close-in parking is at a premium during weekday hours, but so far, PaTS has managed to maintain an acceptable percentage of open spaces most of the time. That’s why drastic measures like permit sale limits and excluding freshmen residents from having cars have, so far, been avoided.

Will rates continue to rise?

Yes, that's expected, unless/until demand for parking on campus decreases significantly.

Why is is parking so tight when classes first start?

During the first two weeks of class, parking on campus is always challenging, especially at the onset of fall semester. That's because nearly everyone affiliated with UNC Charlotte comes to campus: full-time, part-time, graduate, evening, resident, commuting and even online students need to come on campus to conduct business such as paying tuition and buying textbooks, etc., even if they're not here for a class. Add to that all the faculty and staff – plus quite a few visiting families and friends – and it's easy to see why it gets so crowded with cars here. But soon schedules settle into a rhythm and more spaces become available.

What can students do to ease parking demands?

  • Plan to arrive on campus at least 30 minutes prior to your class or appointment.
  • When possible, ride-share with fellow classmates.
  • Park further away and walk to campus, or ride the shuttle into central campus locations.

Plan for peak times. Based upon when classes are scheduled, the highest demand for parking is Monday through Thursday from 9:30 a.m. until 2:30 p.m. with the greatest pressure on Wednesdays (highest concentration of scheduled classes). If your scheduled classes are during that time in Dahlonega, arrive to campus before 9:00 a.m., park or plan to park in lot 49 (LTC), or utilize our off-campus shuttle bus route.

In Gainesville, we suggest parking in the Shuttle lot – which provides pick-ups every 5-7 minutes to the Student Center and back.

Remember these peak times when registering for classes. If you have the flexibility to take another section of a course at an off-peak time, it is worth considering.

Also, UNG has invested in placing bike racks in various locations on campus, and has experimented with bike loaning programs. 

Can I register more than one vehicle on my account?

Yes. There is a $25 fee for an additional permit for a second vehicle.

What should I do if I change vehicles?

Register your new vehicle online, take the used decal off your current vehicle, and visit Parking Services to receive a new decal.

What should I do if I temporarily drive a different vehicle to campus?

Visit Parking Services with the make, model, and tag number to obtain a temporary parking pass.

Are permits required on the weekend?

No.

Do motorcycles need permits?

No. They need to be registered online, but a permit is not required.

When are parking permits enforced?

Monday – Friday from 7:00 a.m.-5:30 p.m.

24/hr. F/S, Visitor, Handicap, Fire lane, and 1 hr. spaces are enforced at all times.

What is the difference between “F/S” spaces and “F/S 24/7” spaces?

F/S spaces are monitored Monday - Friday from 7:00 a.m.-5:30 p.m.

F/S 24/7 spaces are designated for Faculty and Staff to utilize 24 hours a day and 7 days a week.

Therefore, students should not park in these specific spaces, but are free to park in F/S spaces after 5:30 PM.

How can I get a handicap parking permit?

Parking Services does not issue handicap permits. The applicant’s Physician must complete the Disabled Person’s Parking Affidavit (DV-9) form. The form must then be taken to the applicant’s local tag office to be issued a handicap permit.

My parent is visiting me on campus, but he or she is using my car for the day. Where should he or she park?

Since the car is registered under your name, it will need to be parked in a lot corresponding to the student decal. 

Is a student permitted to register more than one vehicle on an account?

Yes. You may purchase an additional permit for a second vehicle for $25. However, only one vehicle per account may be parked on campus at a time.

What should I do if I need to load/unload something and need to park near a building or residence hall?

For short-term loading/unloading, call Parking Services (706-864-1697) to request permission and provide vehicle information. You may be given up to 25 minutes to load/unload.

Where can I pay citations?

Payments can be made at the Parking Services office, or online.

What do I do if I disagree with a citation?

You may appeal online within 7 days of a citation.

I left a personal item on the shuttle bus. What do I do?

Call Parking & Transportation Services at 706-864-1697 (Dahlonega) and 678-717-3914 (Gainesville), and we will do our best to retrieve your item.

How do I know where to meet the shuttle bus?

Please download the SmartTraxx app to track the shuttle buses in real time.

Is there a way to know if parking lots are full before I come to class?

Yes. Please download the UNG mobile app at, which will have the Dahlonega and Gainesville campus commuter parking maps.

Does the shuttle bus run off campus to apartment complexes?

Yes. In Dahlonega, the shuttle will pick up from The Bellamy, University Heights, and Hawks Nest starting at 7:15 a.m., and will drop off at Dunlap/Barnes Hall.

In Gainesville, the shuttle will pick up from The Nest at Tumbling Creek and The Columns.

How will I know if the shuttle is delayed, or if the routes/times change?

Please ‘like’ us on Facebook at @UNGParkingServices. Updates/changes will be posted here.

If I do not have a car on campus is there available transportation to the Dahlonega Walmart for students?

Yes. We will be running a shuttle to Dahlonega’s Walmart when class is in session on Tuesdays and Thursdays.

Pick-up: 2:00 p.m.

Location: bus parking across from Memorial Hall

Drop-off: 3:00 p.m.

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