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Parking FAQ

General Information

Effective May 1, 2019 all permits are virtual permits. Parking and Transportation implemented regulations which will ensure accurate calculations of lot occupancy and permit utilization. What do these changes mean for you? No more decals or hang tags for UNG students, faculty and staff. Your license plate will become your virtual parking permit, therefore backing into or pulling thru spaces is no longer allowed. Your license plate must be visible at all times from the drive lane. This new license plate recognition software will also open up a variety of online options.

Where do I find Parking Services?

Dahlonega Campus – 156 S. Chestatee Street – (706)864-1697
Gainesville Campus – Student Center – (678)717-3914
Cumming Campus – Information Center – (470)239-3132
Oconee Campus – 700 Building – (706)310-6270

What are the parking enforcement hours?

Monday-Thursday 7:00 a.m. - 5:30 p.m.
Friday 7:00 a.m. - 3:00 p.m.

24/hr. F/S, Handicap, Fire lane, and 1 hr. spaces are enforced at all times.

What can students do to ease parking demands?
  • Plan to arrive on campus at least 30 minutes prior to your class or appointment.
  • When possible, ride-share with fellow classmates.
  • Park further away and walk to campus, or ride the shuttle into central campus locations.

Plan for peak times. Based upon when classes are scheduled, the highest demand for parking is Monday through Thursday from 9:30 a.m. until 2:30 p.m.

More tips per campus:

In Cumming, we suggest parking in the Aquatic Center upper lot.

In Dahlonega, arrive to campus before 9:00 a.m., park in lot 49 (LTC), or utilize our off-campus shuttle bus route.

In Gainesville, we suggest parking in the Shuttle lot – which provides pick-ups every 5-7 minutes to the Student Center and back.

Virtual Permits
How can I register for a virtual permit?

Register online by using UNG user name and password.

How often do I renew my parking permit?

Annually
Registration is open from May 1 – August 31 for all F/S and students. 
All permits expire August 31.

Can I park in any space now that there are no hangtags or stickers?

All parking lot/space privileges remain the same and are based upon your virtual permit type. (Employee, Student, Resident, etc.) Vehicles parked in areas on campus not associated with their virtual permit type will be subject to a ticket.

How can I get a handicap Parking Permit?

Parking Services does not issue handicap permits. The applicant’s physician must complete the Disabled Person’s Parking Affidavit (DV-9) form. The form must then be taken to the applicant’s local tag office to be issued a handicap permit.

Will there be a tag that designates Faculty/Staff members?

Parking Services will automatically verify Employee virtual permits via your license plate. Vehicles parked in areas on campus not associated with their virtual permit type will be subject to a ticket.

I purchased a virtual permit at another UNG campus, can I use it on any campus?

Virtual permits are valid at any UNG campus.

How will motorcycles be handled?

Motorcycle license plates should be registered on a valid UNG parking permit. Please ensure your motorcycle information is listed correctly in your online parking account.

License Plates
What if I get a new vehicle or a new license plate?

It is imperative that your license plate and vehicle information is current and correct in order to avoid any unnecessary tickets. Please visit https://ung.aimsparking.com to update your information immediately after any change in the license plate number for your vehicle has occurred. It is also important to mark all old or unused vehicle listed on your account inactive.

What if I have a personalized plate or special characters/symbols?

If you have a personalized plate with less than 7 characters, or if you have a special character within your plate (heart, star, etc.), please skip the special character on the plate.  For example:

plate-2.jpg

Enter:  ICSULB                            ENTER:  XCUUZME

What if I have a state issued front license plate?

Vehicles from states that require front license plates may park with either license plate facing the adjacent lane when parking in a straight parking space. Vehicles are not allowed to back in or pull through any slanted space. 

Will I receive a ticket if my license plate is dirty or if I have a decorative cover?

As long as your plates are legal for driving, our system will be able to read them.

What if I have a brand new vehicle without a license plate?

LPR has the ability to recognize new vehicle without state-issued license plates. If you have a new vehicle with a temporary paper license plate, please type in the last 7 digits of your vehicle’s VIN number in place of the license plate number when registering your vehicle online. Once your DMV-issued license plates have arrived, you will be required to immediately update your information at https://ung.aimsparking.com using your UNG username and password. Failure to add the new vehicle license plate information may result in a ticket.

How can I verify that the license plate number I have on record is correct?

Your information can be viewed and updated via your online parking account.  You can login with your UNG username and password.  

Tickets
Where can I pay tickets?

All fines and fees can be paid online or at any UNG Parking Services office. 

What do I do if I disagree with a ticket?

Tickets can be appealed online within seven calendar days of being issued. After the seven calendar days you waive your right to the appeal the parking ticket. The Committee meets once a month. Once the appeal process is completed, the ticket can be upheld, voided, or reduced. An email will be sent to the email address used in the appeal process to inform of the final appeal decisionThe Committee’s findings are final and cannot be appealed further. Parking Services cannot change the ruling of the committee. If you would like to attend the appeals meeting you must contact Parking Services to make arrangements.

What is the difference in a UNG Parking Ticket and a UNG Public Safety Uniform Traffic Citation?

Parking Services, a division of Auxiliary Services, establishes and follows these parking rules and regulations on all UNG property owned or controlled by the University of North Georgia. Parking Services implements the University’s parking plan and manages vehicle registration, permit issuance, lot enforcement, fine collection, ticket appeal, immobilization and towing for various unsafe and illegal parking practices, and lot scheduling for special events.

Campus Police issues working violations i.e.; speeding, fire lane, handicap, and handicap areas. Campus Police citations are issued on a Uniform Traffic Citation (UTC) and must be paid or appealed to the City or County where citation was issued.  

License Plate Recognition
What is License Plate Recognition?

License Plate Recognition (LPR) is an advanced parking technology that provides virtual permits through a vehicle’s license plate instead of paper permits, sticker decals or hangtags. LPR increases parking efficiency on campus, provides convenience for the parking customer and greatly reduces the amount of paper and plastic waste produced.

LPR camera-equipped vehicles will drive through lots while the cameras read license plates automatically and verifies that a valid permit exists in the LPR database.

How does LPR work?

Individuals will register their vehicle plate information into the online parking system for their virtual permit. The LPR software then combines this information with the individual’s UNG status and generates a virtual permit linked to that vehicle’s license plate number.

When a vehicle parks on campus, the license plate is captured by the cameras mounted on the enforcement vehicles. LPR works similar to a supermarket scanner with your license plate functioning as the barcode.  When read, the numbers of your plate are automatically referenced against the parking database to verify a valid permit and the proper parking privileges for the parking space location. If the license plate is not associated with a valid virtual permit or the vehicle is parked in an inappropriate lot (Employees vs. General), then the vehicle will be subject to a ticket.

How will my license plate information be used?

Eliminates the need to display a physical decal or hangtag.

Eliminates having to return to your vehicle to display a paper permit.

Lost or stolen permits and the associated replacement fees, police reports and processing times will be eliminated.

No more forgetting your permit, a permit falling from a rear view mirror or being displayed improperly.

Reduces waste and litter in and around campus.

How does LPR benefit the environment?

Eliminate plastic permits production - manufacturing impacts such as fossil fuels, carbon footprint of factory/facilities.

Eliminate disposal of expired and unused plastic permits.

Eliminate delivery (fossil fuel, emissions, vehicle/road wear and tear).

Multiple Vehicles/Temporary Vehicles
What if I own more than one vehicle?

Individuals are allowed to register up to 3 vehicles under the same virtual permit. 

What if I have two or more vehicles listed on my virtual permit?

The LPR technology will recognize the first vehicle on campus as valid, but any additional vehicles found on campus at the same time, under the same virtual permit, will be subject to a ticket.

What if I have a loaner vehicle or a rental car?

Individuals are allowed to add/remove vehicles to their parking permit at any time; this includes loaner vehicles and rental cars. It is important that you remove vehicles from your account as soon as your use of the temporary vehicle has ended.

What if two people have both purchased virtual permits, but also share the two vehicles?

The LPR system has difficulty recognizing vehicles listed on multiple virtual permit accounts. To avoid being cited in error, we recommend only listing your vehicle on your own virtual permit. If the vehicle has a valid virtual permit, listing the vehicle on another account is not necessary. 

Can I allow another person to use my virtual permit?

All permits are non-transferable and can only be used by the individual whom it is issued to. Permit privileges will be revoked for any individuals found sharing virtual permits or in violation of the UNG Parking Regulations.

Guests/Visitors
I am coming to a UNG Campus for a visit. Do I need a parking permit?

Visitors need to register for a free parking permit at the Parking Services office or online with an emailed link. 

How will visitors know they need a parking permit?

Signage was upgraded on campus regarding visitor parking.

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