Student Mail

Postal Services is your central hub for all things mail and shipping at the University of North Georgia! Whether you're sending something across campus or across the country, we've got you covered. We're proud to offer comprehensive services for our students, including:

Full United States Postal Service (USPS) operations: Send and receive personal mail with ease
- Ground Advantage (First Class), Priority, Certified, Insured, Express, Media Mail, and Library Mail
Campus community: Send mail or packages to other students, departments, or campuses at no cost
Receive packages from USPS, UPS, FedEx, DHL, Amazon, and others.
Notary Services: Stop by or book an appointment online

Student Mailbox

Resident students can request a UNG Post Office mailbox on a first-come, first-served basis.
- Commuter students must request a parcel only number to receive parcels on campus.
Check your P.O. box regularly. Boxes full of mail (over a month or two) indicate infrequent use and may lead to box closure.
- Remove all junk mail and flyers; this helps us track when you last checked your box.
You will be notified via email when an item is placed in your mailbox.
- If you're expecting a letter or untracked item, check your physical mailbox before inquiring at the front window.
A $10 fee applies for lost or unreturned keys.
Return your key when you become a commuter student, graduate or leave UNG.
- Otherwise, you can keep your key (including over summer breaks) to retain your box for the next academic year.

Mailbox Request Student Organization Mailbox Request

Parcel Only Numbers

Parcel Only Numbers are for students who only need to receive packages.

Parcel Only Numbers are only available for Dahlonega campus.
No key is provided, and there's no physical box for letters.
This means letters cannot be received with a Parcel Only Number.
If you start receiving letters, you'll need to get a physical mailbox.
Any letters mistakenly sent to your Parcel Only Number will be forwarded or returned to the sender after one week.

FAQs

Does the UNG Post Office sell stamps, envelopes, packing supplies, etc.?

Yes. We sell stamps, pre-stamped envelopes and various forms of postage. We have packing tape, labels and markers. We also have an assortment of flat rate USPS boxes. However, we only accept cash or check, and we have a limited supply of used boxes that we try to recycle by offering them to customers.

What is the Campus Address to receive mail and packages?

Campus Mail Address
[First, M, Last] [Box#]
82 College Circle
Dahlonega, GA 30597

Example

John Smith 4200
82 College Circle
Dahlonega, GA 30597

Note: Do not use your Dorm Address. Using your dorm address will delay mail delivery, or may cause it to be returned to sender.

Do you take campus cash/credit/debit cards?

Unfortunately, we do not accept campus cash or cards at this time. You may pay for postage/fees with cash or check only.

How long will it take the letter I dropped off to get to its destination?

This depends on where it is going and how it was sent. Contact us and we will be happy to estimate its arrival time.

What is the latest I can drop off mail to the Campus Post Office to be delivered for outgoing mail?
We receive mail in the mornings, Monday through Friday.

Our last delivery to the Dahlonega Post Office leaves the Dahlonega campus at 3 p.m.

Anything dropped off to the campus post office after will not leave until the following afternoon.

The Dahlonega City Post Office closes at 5 p.m.

No delivery date is guaranteed by the Post Office except for Express Mail.

The tracking information says it has been delivered but I have not received an email from the Post Office. Is my package here?

All UPS and FedEx packages are delivered daily to logistical services between 9 a.m. and noon. Your package may have been delivered to campus, but will not arrive at the post office until around 2:30 p.m.

As soon as your package has arrived at the post office and has been processed, you will be sent an email confirmation.

Can I still pick up my package if I haven't received an email?

Emails will be sent to you after we have processed your parcel alerting you of its arrival. If you have not received an email, it is likely that your parcel has not yet arrived, or Postal Services is in the process of receiving your item.

You are always welcome to email your tracking number to postoffice@ung.edu, and a clerk will be happy to assist you with any questions you may have.

Please wait at least four business hours after delivery before inquiring about your item.

Can I still pick up my letters without my key?

Unfortunately, if you have a physical mailbox, you cannot pick up letters or fliers without your key. If you come to the front window, all of our postal clerks will be glad to confirm if you do have an item in your box, but they won’t be able to give it to you.

Will you check to see if I have mail if I call the Post Office?

Due to the time it takes for us to check your mail, we no longer check your mail for you if you call over the phone. If your item has a tracking number, you should have gotten an email about it.

I just became a Resident. Will my Post Office Box be assigned to me automatically?

No, you will have to request a mailbox (login required).

Note: Fall semester residents are placed in the system over the summer, so Postal Services will email you once you can make a request.

I am going to study abroad/be transient for one semester. Can I keep my key?

We recommend you turn your key in, as every spring and fall semester we check every student's status and email all the commuters before placing holds on their accounts. The only way to avoid these emails and possible holds is to turn your mail key in if you will be gone for a semester.