Confidentiality
- Student Health Services complies with the Federal HIPPA regulations. All medical information is strictly confidential.
- Medical information will be released only upon written consent given by the student.
- All medical information is retained for three (3) years as required by the Board of Regents policies.
Patients’ Rights and Responsibilities
You have the right to:
- Reasonable access to care, regardless of ethnicity, age, gender, disability, national origin, or sexual orientation
- Considerate and respectful care tailored to the individual’s needs, value, and beliefs
- Reasonable access to care within our mission and scope of practice
- Participate in decisions involving his or her health care
- Information about diagnosis and treatment
- Know the identity and professional status of the provider
- Personal privacy and confidentiality of information
- Accept or refuse care and to be informed of the medical consequences of refusal
- Expect reasonable healthy, safe, and secure environment in the clinic
- To request consultation with another provider if needs cannot be met - will refer to appropriate provider
- Be informed of research and educational projects affecting care or treatment, and to refuse to participate in such activities
- Approve or refuse release of information, except as required by law
- Present concerns and complaints and to receive a response
- Information provided about services, hours, fees and payment, eligibility
You have the responsibility to:
- Provide accurate and complete health information to the best of his or her knowledge
- Report unexpected changes in condition to the provider
- Report whether you clearly comprehend the plan of treatment and what is expected of you
- Express any concerns about plan of care and ability to follow it
- Follow the treatment plan
- Understand the consequences of noncompliance with the treatment plan and accept the responsibility for refusing treatment or failing to follow instructions
- Present any significant concerns to the provider or other Health Center representative
- Keep appointments, or if unable, to inform the health center
- Respect the rights and the professional integrity of those providing care
- Respond to Health Center requests for feedback and evaluation of care provided
- Respect the rights and property of patients and staff
- Follow Health Center policies and procedures