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Confidentiality

  • Student Health Services complies with the Federal HIPPA regulations.  All medical information is strictly confidential.
  • Medical information will be released only upon written consent given by the student.
  • All medical information is retained for three (3) years as required by the Board of Regents policies.

Patients’ Rights and Responsibilities

You have the right to:

  • Reasonable access to care, regardless of ethnicity, age, gender, disability, national origin, or sexual orientation
  • Considerate and respectful care tailored to the individual’s needs, value, and beliefs
  • Reasonable access to care within our mission and scope of practice
  • Participate in decisions involving his or her health care
  • Information about diagnosis and treatment
  • Know the identity and professional status of the provider
  • Personal privacy and confidentiality of information
  • Accept or refuse care and to be informed of the medical consequences of refusal
  • Expect reasonable healthy, safe, and secure environment in the clinic
  • To request consultation with another provider if needs cannot be met - will refer to appropriate provider
  • Be informed of research and educational projects affecting care or treatment, and to refuse to participate in such activities
  • Approve or refuse release of information, except as required by law
  • Present concerns and complaints and to receive a response
  • Information provided about services, hours, fees and payment, eligibility

You have the responsibility to:

  • Provide accurate and complete health information to the best of his or her knowledge
  • Report unexpected changes in condition to the provider
  • Report whether you clearly comprehend the plan of treatment and what is expected of you
  • Express any concerns about plan of care and ability to follow it
  • Follow the treatment plan
  • Understand the consequences of noncompliance with the treatment plan and accept the responsibility for refusing treatment or failing to follow instructions
  • Present any significant concerns to the provider or other Health Center representative
  • Keep appointments, or if unable, to inform the health center
  • Respect the rights and the professional integrity of those providing care
  • Respond to Health Center requests for feedback and evaluation of care provided
  • Respect the rights and property of patients and staff
  • Follow Health Center policies and procedures

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