Online Writing Center FAQ

This FAQ is written for students on the Gainesville, Cumming, and Oconee campuses who make appointments through WCOnline. For students in Dahlonega, visit the appointment system for that campus. For students in Blue Ridge, email Mario Alba Manzana to make an appointment.

1. Register and log into MyWCOnline
   1. If it is your first time, click “Register for an account.” Fill out all fields using your UNG credentials.
   2. Fill in your registered email and password.
   3. Select which schedule you want to see: Gainesville, Cumming, or Oconee.
   4. Click “Log in.”
2. Find and make an appointment.
   1. Time slots are presented in a grid. Each day is a box. Each consultant is listed with the kind of tutoring they do (eTutoring or Online).
   2. Click a white box to reserve an appointment at that time. A pop-up window will appear.
   3. Confirm the kind of tutoring available (eTutoring or Online) and fill out the form.
      1. Note: for eTutoring, you can upload a document at this point OR make the appointment and upload a document later.
   4. When you are finished, click “Create Appointment” to confirm the appointment.
3. eTutoring – Upload your document.
   1. From the main schedule, click your own appointment. In the appointment window, click “Edit appointment.”
   2. At the bottom of the appointment, click “Browse” to upload a file. You have the option to upload multiple files, e.g., your draft, an assignment prompt, a rubric.
   3. When the file is uploaded, click “Save Changes” to confirm the change.

1. eTutoring – Retrieve document.
   1. When the consultant uploads a document for you, you should be able to retrieve it in two ways:
      1. Click the appointment from the main schedule;
      2. Open your notification email to retrieve the attachment.
   2. Consultants are instructed to select the notification option, but they’re human. If it has been hours since your appointment slot, double-check on myWCOnline to see whether the document is there.
2. Online tutoring – access your session.
   1. A few minutes before the appointment time, from the main appointment window, click on your appointment.
   2. Click the red text that says, “Start or Join Online Consultation.”
   3. Read the initial text for details on how to upload a draft and do other things.
   4. Note: A PC, laptop, or tablet is recommended for online tutoring.

The Writing Center will serve students online as long as instruction remains online only.

For more questions or concerns, email the Assistant Director of Tutoring Services – Writing, James Howard