Human Services Delivery and Administration (HSDA)
The Human Services Delivery and Administration program at UNG, accredited by the Council for Standards in Human Services Education, is the only nationally accredited Bachelors level Human Services program in Georgia.
The HSDA program prepares students with the knowledge and skills necessary to serve individuals, families, groups, and communities, and to support human services functions.
According to the National Organization for Human Services, this career field is broadly defined as, “uniquely approaching the objective of meeting human needs through an interdisciplinary knowledge base, focusing on prevention as well as remediation of problems, and maintaining a commitment to improving the overall quality of life of service populations. The Human Services profession is one which promotes improved service delivery systems by addressing not only the quality of direct services, but also by seeking to improve accessibility, accountability, and coordination among professionals and agencies in service delivery.
Human Services are generally classified into four service categories:
- Information or advising services such as libraries, museums and hotlines;
- Maintenance services such as civil service and public welfare programs;
- Personal services such as counseling;
- Protection services such as public health, criminal justice, and social services.
Some Populations Served by Human Service Workers
|Children and families||People with addictions||Veterans|
|Older adults||People with criminal records||Immigrants|
|The homeless||People with disabilities||People with mental illnesses|
Job Outlook in Human Services Delivery and Administration
According to the Bureau of Labor Statistics, job growth for social and community service managers is projected to increase by 27% until the year 2020, which is above the average growth rate (14%) projected for all occupations in the same time frame. For more detailed information, see http://www.bls.gov/ooh/management/social-and-community-service-managers.htm#tab-6