Remote Learning Toolbox for Students
Duo Two-Factor Authentication (2FA) is a Must
UNG 2FA setup is required in order to be able to access most of the features available for remote work. You are encouraged to set up Duo 2FA on more than one phone in case you don't have your mobile phone with you or are not at your office phone.
You can use the Manage Devices feature to add, remove, or change the devices available for 2FA. When logging in, you can choose the line where Duo will send the authentication request, be it smart phone app, SMS text message, or phone call depending on which method you choose.
Accessing your Courses
Accessing Specialty Software
Access the Adobe Suite or SPSS using the Virtual Lab (VLAB)
Instructions on Connecting to VLAB
Download the Microsoft Office Suite, and Matlab from the software portal.
D2L
You can self-enroll in the eLearning@UNG (D2L) Tutorial. The link for self-enrollment is located on the right hand side of your eLearning@UNG (D2L) homepage.
Contact DETI for help with D2L.
I Need Help Logging In
Forgot your password or need to reset it? Visit the password management site.
Can't remember your 900 number or are you a new student who needs one? Find that on the activation page.
Check Out a Laptop
Laptops are available for checkout on a first-come, first-serve basis. Only requests made in person will be honored. For locations and hours, please see below.
Laptop loaner devices are equipped with webcam and microphone capabilities. Specialty software including Lockdown Browser is preinstalled for student use.
Can't find what you're looking for?
IT Hours of Operation
UNG's Information Technology support is following summer business hours.
- Mon. - Thurs. 8:00 a.m. - 5:30 p.m.
- Fri. 8:00 a.m. - 12:00 p.m.
Contact UNG IT
For IT assistance, email helpdesk@ung.edu or call 706-864-1922