All UNG student accounts have Two-Factor Authentication (2FA) enabled.
You can no longer check your ung.edu email account on just any app on your smartphone. UNG has switched to "modern authentication" which is not currently supported by every mail app. To access your ung.edu email account you will need to download the Outlook App.
You will still be able to access email on your favorite web browser via webmail.
2FA, or two-factor authentication, is a second layer of security on your password protected accounts. Many of your personal accounts use 2FA already! Ever enter your password on your bank's website or even Twitter and been asked to verify your identity by entering a code that was sent to your phone? That's 2FA.
2FA will ask for confirmation of your identity (apart from your password) using a physical device. That device can be your phone, a tablet, a landline phone or token device.
DUO is the tool UNG is using to provide 2FA. More questions about DUO? Check out our Knowledge Base (KB) article with helpful DUO information.
To allow for flexibility and authentication from multiple locations the Information Technology department recommends defining multiple devices within Duo; however, we realize this may not always be feasible and may not cover all scenarios. Bypass codes, or passcodes, are an additional option for use when the defined authentication device is unavailable.
Smartphone/Tablet Mobile App
When configured with a smartphone or tablet, the Duo mobile app can create bypass codes even without a cellular or Wi-Fi connection. Bypass codes created through the Mobile App are non-expiring and single use.
To create a bypass code:
Note: Tapping the UNG account multiple times will produce multiple bypass codes. You will need to record them for later use, they will not continue to be displayed within the mobile app.
UNG 2FA Tools Website
To aid in the creation of multiple bypass codes, a 2FA Tools website has been created that will produce 10 bypass codes. Codes created through the website are non-expiring and single use.
To create bypass codes:
You will need to record these codes for later use. A Print Codes option is available.