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UNG 2FA is a new login process that adds an additional layer of protection when accessing UNG systems. This two-factor authentication (2FA) technology integrates a second device, like your cell phone, into the login process, resulting in two types of authentication to verify your identity. This will make it more difficult for an unauthorized person to access your personal information online. UNG 2FA is powered by Duo Security.

To help all employees prepare for this transition to 2FA, Information Technology will offer resources, documentation, and training. If you have any questions, contact the Service Desk at 706-864-1922, or email

What is Two-Factor Authentication?

Passwords are essential for security and privacy, but sometimes you need more. Two-factor authentication (2FA) asks individuals for a second confirmation of their identity at login using a physical device, like a cell phone, tablet, landline phone, or token device. This added layer of security will help prevent unauthorized users from accessing your personal accounts at UNG.

What is Duo?

Duo is a tool that provides two-factor authentication to help protect university accounts with online access to sensitive information.

After logging in with your username and password, you use a physical device such as your mobile phone, tablet, landline phone, or token device to verify your identity.

Key Benefits

  • Designed to prevent unauthorized access to your information and university data, including confidential retirement account details, pay statements, and direct deposit information.
  • Protects your privacy regardless of what type of device you use
  • Provides several options for your second authentication factor, including options that enable you to use multifactor authentication when you are in an area without wireless access or cell phone service.

What does this mean to me as an employee?

  • When accessing a UNG 2FA enabled application, if you have not already registered with UNG 2FA (Duo) you will be prompted to do so.
  • Once registered, when you access a UNG 2FA enabled application you will be prompted for your username and password as usual.
  • You will then be prompted for the second-factor authentication.
  • Successful authentication allows you to proceed to the application.


  • Set up two or more devices in the event your primary device is not available.
  • Do not select the option to "Automatically send this device a Duo Push" until you are comfortable with the 2FA service and account settings.
  • Device recommendations:
    • Smartphone mobile app
    • Phone call to mobile or landline

UNG follows Section 508 Standards and WCAG 2.0 for web accessibility. If you require the content on this web page in another format, please contact the ADA Coordinator.

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