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Remote Learning Toolbox for Students

Duo Two-Factor Authentication (2FA) is a Must

UNG 2FA setup is required in order to be able to access most of the features available for remote work. You are encouraged to set up Duo 2FA on more than one phone in case you don't have your mobile phone with you or are not at your office phone. 

You can use the Manage Devices feature to add, remove, or change the devices available for 2FA. When logging in, you can choose the line where Duo will send the authentication request, be it smart phone app, SMS text message, or phone call depending on which method you choose.

Don't have access to internet or cell service? Find out how to get a bypass code.

Accessing Specialty Software

Access the Adobe Suite or SPSS using the Virtual Lab (VLAB).
Instructions on Connecting to VLAB

Download the Microsoft Office Suite, Matlab, JMP Statistical Software and more from the software portal.

D2L

You can self-enroll in the eLearning@UNG (D2L)new window Tutorial. The link for self-enrollment is located on the right hand side of your eLearning@UNG (D2L) homepage.

Contact DETI for help with D2L.

I Need Help Logging In

Forgot your password or need to reset it? Visit the password management site.

Can't remember your 900 number or are you a new student who needs one? Find that on the activation page.

 

Can't find what you're looking for?

IT Helpdesk & Service Desk Adjusted Hours

UNG's Information Technology Service Desk support is still available, with staff working remotely during normal business hours.

The helpdesk walk-in locations are open Monday through Thursday 10:00 a.m. to 2:00 p.m. and will be closed on Friday until further notice.
The Cumming Campus is currently closed and has no walk-in hours.

For additional assistance you may:

UNG follows Section 508 Standards and WCAG 2.0 for web accessibility. If you require the content on this web page in another format, please contact the ADA Coordinator.

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