Remote Learning Toolbox for Students

Duo Two-Factor Authentication (2FA) is a Must

UNG 2FA setup is required in order to be able to access most of the features available for remote work. You are encouraged to set up Duo 2FA on more than one phone in case you don't have your mobile phone with you or are not at your office phone.

You can use the Manage Devices feature to add, remove, or change the devices available for 2FA. When logging in, you can choose the line where Duo will send the authentication request, be it smart phone app, SMS text message, or phone call depending on which method you choose.

Don't have access to internet or cell service? Find out how to get a bypass code.

Accessing your Courses

Accessing Specialty Software

Access the Adobe Suite or SPSS using the Virtual Lab (VLAB)

Instructions on Connecting to VLAB

Download the Microsoft Office Suite, Matlab, JMP Statistical Software and more from the software portal.

D2L

You can self-enroll in the eLearning@UNG (D2L) Tutorial. The link for self-enrollment is located on the right hand side of your eLearning@UNG (D2L) homepage.

Contact DETI for help with D2L.

I Need Help Logging In

Forgot your password or need to reset it? Visit the password management site.

Can't remember your 900 number or are you a new student who needs one? Find that on the activation page.

View the IT FAQ

Check Out a Laptop

Check out a student laptop equipped with a web cam and microphone capabilities. Laptops are available on all UNG campuses for checkout on a first come, first serve basis. Only requests made through the request system will be honored.

Can't find what you're looking for?

IT Hours of Operation

UNG's Information Technology support is following normal business hours.

Mon. - Thurs. 8:00 a.m. - 5:30 p.m.
Fri. 8:00 a.m. - 3:00 p.m.

Questions? helpdesk@ung.edu, submit a service request or access self-help