AskNigel

What is AskNigel?

AskNigel is a chatbot and live chat addition to ung.edu.

AskNigel is designed to increase students access to UNG resources, services and policies, and is one of several student success initiatives being provided through a federal Title III Strengthening Institutions grant obtained in 2018.

Chatbot

The chatbot portion uses artificial intelligence (AI) equipped with information from our website. It is ready to help you find answers to commonly asked questions. The more it is used, the smarter the AI will become and the bigger its "brain" will be. At launch, it already has almost 7,000 questions in its brain.

Live Chat

Several departments and units are already set up to offer live chat, making it easier than ever to connect with them. When live agents are available to answer your questions, you will see an option to chat with a person. If live agents aren't available, you will still be able to use the AI chatbot portion of AskNigel.

AskNIgel chatbot and bubble to click to use it

Our Commitment To Our Students, Faculty, And Staff

At the University of North Georgia, we deeply value and uphold the cherished right of every American to freely express themselves. It is a hallmark of our history, our tradition, and permeates our culture. As a distinguished Senior Military College, with a legacy spanning over 150 years, we take great pride in our role of cultivating leaders who tirelessly defend these fundamental freedoms for all citizens. The legacy of our graduates in this regard is second to none.

As campus leaders, our primary responsibility is to cultivate an academic environment that ensures this exchange of ideas and the safety of our community. Across all five campuses, we are committed to fostering a welcoming atmosphere where individuals feel empowered to freely express themselves and engage in exploration and learning. However, it is essential that these rights are exercised in a manner that upholds our academic mission, preserves the safety of all, and is in accordance with our institutional policies, without unlawful behavior. This means breaking the law, harassment, intimidation, trespassing, violence, and other criminal acts will not be tolerated at the University of North Georgia.

Together, let's uphold the principles of respect, understanding, and civility as we equip our students to walk toward their purpose.

Bold Forward!

Establishing Connection...

AskNigel