Access Control

Learn about campus access controls, how request ID card access for individual person to locked doors or request a modification to administration or academic building hours to change open door schedule for everyone.

Note: Information on Access System Control Policies can be found on the Nighthawks Card Terms, Conditions, and Policies page.

Campus Access Control Requests

Dahlonega Cumming, & Blue Ridge Campuses

To request card access, submit the UNG Card Access Request Form via the online UNG Data Needed Forms portal.

  1. Under the Card Services section, select "View Form".
  2. Choose the appropriate form for your card access request and fill in the form.
      • Indicate if you are filling out the request for card access yourself or for a member of your staff.  If for yourself, requestor personal information will automatically fill in, but if requesting for another person start typing individuals name and the box will offer prompts from the AD system with their name and 900 number you can select from. If their information is not automatically available then contact UNG Card Services first before filling out the form to ensure they do have a card and are the system.
      • Indicate staff information and fill information for the department head/managing supervisor
      • Answer if it is a group request: this would be if you are requesting card access for more than one person on one form.
      • Fill in Building Name on Dahlonega Campus and Room number is necessary
    Categories What it does
    24/7 Allows access 24 hours a day everyday
    Saturdays Allows access on Saturdays – indicate the time frames needed
    Sundays Allows access on Sundays – indicate the time frames needed
    Normal Business Hours Allows access Monday through Thursday 8 a.m. to 5:30 p.m. and Friday 8 a.m.. to 3 p.m.
    • Fill in Reason for Request: Example - job duties require early or late building access to office and classrooms or schedule to work weekends when building is closed. May also use this area to comment to request that access match another of that departments staff
  4. Ensure department head approval by selecting one of the following options:
    • Option A: Your Department Head
    • Option B: Direct Reporting Supervisor or Higher (Manager, Director, Executive Director, etc.)
    • Option C: A pre-approved designee assigned by your department head or manger (e.g., Administrative Assistant or Assistant Department Head)
    • Option D: Specific Building Manager approval (in special circumstances such temporary access for events or limited access spaces)
  5. Upon submission, a second page will appear for signature approval.
    • Approver 1: User requesting access
    • Approver 2: Department Head or Access Approver
  6. Access will not be granted until both signature approvals are completed.

For questions, contact UNG Card Services or 706-864-1404.

Gainesville & Oconee Campuses

Employee Keys/Cards

  1. To make a request, visit the work order request system under the Key Request Section.
    • All new and existing employees are responsible for requesting their own physical keys/cards.
    • All physical key/card pickup and encoding at the Oconee Campus must be completed through appointments only.
  2. When the request is approved by your area manager, it is then sent to the Electronic Systems and Security Supervisor for final approval.
  3. After final approval, the UNG Facilities locksmith will make the physical key(s) /Onity access/ID card .
    • The Onity access card issued acts as both the access card and UNG campus ID, which requires that all employees have their picture taken for the ID.
  4. Once the physical key(s)/cards are completed, an email confirmation will be sent to the employee stating the work order is closed. The employee is then required to pick up the physical key(s)/cards from Card Services.
    • Gainesville Campus: Health Sciences Building 20, Room 205.
      • No appointments required.
    • Oconee Campus: Student Resource Center, Room 564
  5. No employee will be allowed to sign or receive cards for other employees.

Access Control User Permissions

Only Approved for Departments with Existing Access to Genetec.

New Departments may contact UNG Card Services - Dahlonega for assistance with the process of receiving approval for Department Access. 

Requesting Access Control User Permission:

All Genetec users are managed by UNG Card Services. Before access is granted, the following forms must be completed:

  • Access Control User Application (signed by supervisor)
  • UNG Access Agreement
  • Access Control Client Policy, Rev. Year 2025

Upon approval, Card Services will submit a service ticket to add the user to Horizon and grant access to Genetec applications.

User Permissions:

  • New Genetec user requests must be submitted to Dahlonega Card Services.
  • Initial onboarding training is provided, with additional training available upon request.
  • Permission changes must align with job responsibilities and undergo an approval process.
  • Periodic audits will be conducted to monitor potential misuse.
  • If approved permissions do not function correctly, users should contact Dahlonega Card Services for assistance.

Learn About Building Event Access Requests