Access Control System Policy
Objective
The objective of the University of North Georgia (UNG) Access Control System Policy is to provide a comprehensive, dependable and cost-effective access control system solution for the entire campus. The system will consist of an integrated pairing of the traditional mechanical locking (keyed) system with a computer based electronic access control system that will allow for use of card access control and will set a standard for access control on campus.
Implementation
Auxiliary Services, in coordination with Public Safety, IT, and Plant Operations, will implement and install electronic access control for all campus buildings as authorized by the Leadership Council.
The Nighthawks (campus ID card) will become the means of accessing buildings on campus for students, faculty and staff.
All exterior doors of each building will be equipped with electronic access control, a camera and door alarm. One main door per building (usually the handicapped accessible door) will be identified as the primary entrance and will be equipped with a card reader for entry. Other doors may be equipped with card readers as necessary.
Criteria
All access control at UNG, including those being installed in new construction, major renovation or specifically added to an existing structure, shall conform to the following criteria:
- Hardware:
Mechanical locking, keyed, keyed systems shall conform to university standard, currently best system. Door hardware, latches and other systems shall be compatible with these keyways.
Computer based card access systems shall conform to the university standard selected for campus wide control, currently the LENEL Access Control System. Access features will include standardized control panels and devices that will connect to the central computer, via the university’s network system backbone, from each building on campus. These devices include compatible door hardware, intrusion detection, and other monitoring equipment and sensors. When applicable, additional levels of access control can be applied through use of compatible biometric devices, keypad pin devices, or other equipment as necessary.
- Software
The software system utilized for the access control system will be the standard system for the university, currently the LENEL Access Control System. This will be operated on a server housed in the IT server room. Software support will be coordinated by IT staff in conjunction with Auxiliary Services staff.
Administration
Overall administration of the access control system will be the responsibility of UNG Card Services-Dahlonega. All requests for building access should be routed to UNG Card Services-Dahlonega for processing via the following procedure:
- Fill out the Access Control Request Form . You may also request the form from Card Services (ex. 1437). This form will be used for authorizing access to individuals, i.e., students, faculty and staff.
- Access control request can also be sent to Card Services email address at card-dah@ung.edu.
- Access control changes will only be made during normal working hours.
- Access requests will be granted within one business day of receipt of the signed Access Control Request Form or email confirmation. Once access is granted, an email will be sent to the requestor, to all Department Heads with operations in that particular building and to Public Safety. Any questions concerning the granting of access to individuals or change of time zones should be directed to the original requestor.
- An access control client will be assigned to those buildings that house students or require access level changes during the semester based on student residency. A client is defined as a person that has been granted restricted access levels within the access control system so as to control the time zones and access of persons to a certain building or buildings. Each Client will be trained on the use of the access control system by Card Services and IT staff and will work within guidelines as approved by the vice president of student affairs or their designee. Each client must fill out a Access Control Client Policy, UNG Lenel OnGuard Access Agreement, and a Lenel Application Agreement, that is to be on file at UNG Card Services-Dahlonega.
Maintenance
Since Physical Plant has an established work order system, during normal business hours, all requests for repair, outages, maintenance, malfunctions, etc. for all access control related systems and devices, including CCTV, will be directed to Physical Plant.
An access control work order will be generated; determination of the problem will be made and routed to the appropriate personnel for remedy of the problem.
After normal business hours, all requests for repair should be directed to Public Safety who will contact appropriate personnel.
Access Control Request Form
Procedure
This form is required when requesting card access: Access Control Request Form.
Fill out form with the requestor’s name, ID number, campus mailing address, department, and telephone number. Select faculty or staff. Enter the name of department head. Select the access category. For card access controlled buildings, indicate the building name. For group access request, please attach a list of the names and ID numbers that are to have access.
Categories |
What it does |
24/7 |
Allows access 24 hours a day everyday |
Saturdays |
Allows access on Saturdays – indicate the time frames needed |
Sundays |
Allows access on Sundays – indicate the time frames needed |
Normal Business Hours |
Allows access Monday through Thursday 8:00 a.m to 5:30 p.m. and Friday 8:00 a.m. to 3:00 p.m.
|
- Submit form to the appropriate department head for approval.
- Send the signed form to Card Services either by email card-dah@ung.edu or interoffice mail.
- Card Services will evaluate the request, make a recommendation and the request will be activated within one business day.
- Card Services will email the requestor, all department heads of building(s) and Public Safety