Emergency Response Protocols

In the event of an emergency, it is advisable to dial 911, or the in-country equivalent.

Ensure that all parties are safe, and then follow the emergency response protocols by contacting UNG’s Public Safety at 706-864-1500. 

Please use the incident report to document any emergency situations while participating in a Study Abroad program.

When notified of an emergency related to the health and safety of a study abroad student, the following protocol should immediately be followed:

  1. Identify and respond to the emergency first, then contact the University of North Georgia’s Public Safety dispatch at 706-864-1500.
  2. When calling CGE administrator, please have the following information on hand as well as a pen and paper.
    • Nature of emergency—how many students impacted and how
    • Description of events, accidents or injuries and response provided—include approximate time and date of incident, as well as any actions you have taken.
    • Has anyone been notified outside of UNG (embassy, insurance provider, parents, spouses, etc.)?
    • Provide a phone number where you (as Program Director) can be reached Can the student/s continue (and does he/she wish to continue) with classes?
    • Can you return (with the group) to your accommodations safely?
    • Does the group need to return to the US, or can the course be completed as scheduled for non-impacted students?
    • The Family Educational Rights and Privacy Act (FERPA) is a factor when speaking to or about any student in our care.
  3. Program Directors need to file an incident report. 

When notified of an emergency related to the health and safety of an international student or scholar, the following protocol should immediately be followed:

Assess the immediate medical or safety needs of the student. Ensure that the student is safe and health needs are addressed prior to following the remainder of the protocol.

  • It is best practice to call 911, then UNG Public Safety (706-864-1500) in the case of a medical crisis or accident.
  • Based on the specific incident, UNG Public Safety (706-864-1500) will contact the appropriate UNG personnel for further assistance.

Emergency Contact Phone Numbers

Should you experience an emergency while overseas, please contact the Center for Global Engagement as soon as possible.

In most cases, when dialing from overseas, you will first dial 00 + 1 area code + number.

After hours, please dial Public Safety at 706-864-1500.

CGE Contacts

Sheila Schulte
Associate Vice President, International Programs
Office Phone: 706-867-2844
sheila.schulte@ung.edu 

Cody Marschalk
Assistant Director
Office Phone: 706-867-4405
cody.marschalk@ung.edu

Office of Dean of Students Contacts

Glenn Harris, Jr.
Senior Dean of Students — Dahlonega
Office Phone: 706-864-1900
glenn.harris@ung.edu

Public Safety (University Police)

706-864-1500
publicsafety@ung.edu