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UNG IT Contact Information

IT Helpdesk & Service Desk Adjusted Hours

UNG's Information Technology Service Desk support is still available, with staff working remotely during normal business hours.

The helpdesk walk-in locations are open Monday through Thursday 10:00 a.m. to 2:00 p.m. and will be closed on Friday until further notice.
The Cumming Campus is currently closed and has no walk-in hours.

For additional assistance you may:
*Phone support and walk-in hours are subject to university hours and inclement weather.

Phone Support Information

Local Number Atlanta Number Text Number Fax Number Email Hours 
706-864-1922 678-717-3555 706-250-1922 706-864-1982 helpdesk@ung.edu Monday thru Thursday - 7:30 a.m. to 5:30 p.m.
Friday - 7:30 a.m. - 12:00 p.m.

Walk-in Information

Campus Location Hours 
Cumming Main Building 253 Monday thru Friday - closed 
Dahlonega Library Technology Center, 164 Monday thru Thursday - 8:00 a.m. to to 5:30 p.m.
Friday - closed
Gainesville Watkins Building, ACTT Center, 155 Monday thru Thursday - 8:00 a.m. to to 5:30 p.m.
Friday - closed
Oconee Administration Building, 207 Monday thru Thursday - 8:00 a.m. to to 5:30 p.m.
Friday - closed

Student Account Activation

In order to activate your UNG Network ID, you must first change the default password from the one provided by Information Technology. To assist you with this process, please visit our Account Activation Portal

UNG follows Section 508 Standards and WCAG 2.0 for web accessibility. If you require the content on this web page in another format, please contact the ADA Coordinator.

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