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UNG IT Contact Information

Questions?

Email helpdesk@ung.edu, call 706-864-1922, submit a request, or access self-help
*Phone support and walk-in hours are subject to university hours and inclement weather.

Phone Support Information

Local Number Atlanta Number Text Number Fax Number Email Hours 
706-864-1922 678-717-3555 706-250-1922 706-864-1982 helpdesk@ung.edu Monday - Thursday - 7:30 a.m. to 5:30 p.m.
Friday - 7:30 a.m. - 12:00 p.m.

Walk-in Information

Campus Location Hours 
Blue Ridge Blue Ridge Room 144 Monday - Thursday - 8:00 a.m. to 5:30 p.m.
Friday
- 8:00 a.m. to 12:00 p.m.
Closed for lunch from 12:00 p.m. - 1:00 p.m. Monday - Thursday
Cumming Main Building 253 Monday - Thursday - 8:00 a.m. to 5:30 p.m.
Friday - 8:00 a.m. to 12:00 p.m.
Closed for lunch from 12:00 p.m. - 1:00 p.m. Monday - Thursday
Dahlonega Library Technology Center, 164 Monday - Thursday - 8:00 a.m. to 5:30 p.m.
Friday - 8:00 a.m. to 12:00 p.m.
Gainesville Watkins Building, ACTT Center, 155 Monday - Thursday - 8:00 a.m. to 5:30 p.m.
Friday - 8:00 a.m. to 12:00 p.m.
Oconee Administration Building, 207

Appointments are appreciated: Schedule an appointment with Oconee Campus IT today!

Monday - Thursday - 8:00 a.m. to 5:30 p.m.
Friday - 8:00 a.m. to 12:00 p.m.

Student Account Activation

In order to activate your UNG Network ID, you must first change the default password from the one provided by Information Technology. To assist you with this process, please visit our Account Activation Portal

UNG follows Section 508 Standards and WCAG 2.0 for web accessibility. If you require the content on this web page in another format, please contact the ADA Coordinator.
Please note that some of the images and videos on our site may have been taken before social distancing, face coverings and restricted gatherings were required.

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