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Start by going to https://auth.ung.edu and enter your UNG username (email address) and the temporary password assigned by IT.
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Select "Sign in"
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Once you have logged in with the temporary password, you will be prompted with a message that the password has expired, and you need to create a new one.
- Using the requirements listed on the prompt, create your new UNG account password.
- Re-enter the password you just created to ensure the password is typed correctly.
- Select Change Password.
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Now that you have successfully created your UNG account password, you will be prompted to set up additional security methods, referred to as two-factor authentication (2FA), to help protect your account.
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Select Duo Security and follow the prompts to enroll.
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When presented with the Duo Security prompt, select Start setup.
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Select a device to receive your second factor authentication prompt. You can choose from the list provided. The most common and recommended factor is mobile phone.
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Once you’ve selected your factor, click “Continue”.
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Enter the mobile phone number here. Be sure to include the area code.
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Once the number is entered, you will receive a prompt to verify ownership of the number being used for your second factor authentication source. Select “Call me” or “Text me” to receive a verification code. When the six-digit code has been delivered, enter it in the field for verification.
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The final 2FA prompt will ask you to confirm the type of device being used. Once confirmed, select “Continue”.
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Install Duo Mobile or continue to the next prompts if you already have Duo Mobile installed.
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Now that you’ve enrolled in 2FA, select which method you’d like your 2FA verification to be delivered.
- "Send Me a Push" - Delivers a push notification to your mobile device. Requires the Duo app to receive a push notification.
- "Call Me" - Sends a call and a code is delivered via speech once the call is answered.
- "Enter a Passcode" - Requires the Duo app to generate a one-time use passcode.
- Note: This is the prompt you’ll normally see when logging in to UNG systems.
