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    eLearning@UNG (D2L) Resources

    eLearning (D2L) Tutorial

    The eLearning (D2L) Tutorial introduces you to UNG's learning management system, eLearning@ung (D2L). Students will learn how to navigate their courses and use the various tools available within the course. The tutorial is available for self-enrollment within the eLearning@UNG (D2L) homepage.

    Frequently Asked Questions

    How do I use eLearning@UNG (D2L)?

    DETI’s Online Student Success team has created an eLearning (D2L) Tutorial. You can self-enroll in the tutorial within eLearning@UNG (D2L). The link for self-enrollment is located on the right hand side of your eLearning@UNG (D2L) homepage. You can also find tutorial videos and more D2L resources on the eLearning@UNG (D2L) homepage. If you need further assistance, please contact us via email at deti@ung.edu.

    How do I find my course within eLearning@UNG (D2L)?

    All of your courses are listed within “My Courses”. If your course is not “pinned” on the homepage, click on the “view all courses” link. Once you find your course, you can “pin” it and access it directly from the homepage. Detailed instructions can be found within the “Finding and Pinning a Course” resource on the right-hand side of your eLearning@UNG (D2L) homepage.

    I have never taken an online class. Are there any tips and tricks you can suggest?

    The Online Student Success team has several tips and tricks at your disposal. For detailed information, visit our Getting Started with eLearning@UNG webpage. If you need further assistance, contact us at deti@ung.edu.

    I am not very experienced with using computers. Are there any resources that could help me?

    Along with the information within our Getting Started with eLearning@UNG webpage, we recommend students visit the Goodwill Community Foundation’s technology tutorials. They offer tutorials on using Microsoft Office suite, internet usage, computer basics, and more.

    Do I have access to tutors online?

    Yes, UNG offers free online tutoring 24/7 through Smarthinking. You can access Smarthinking directly through your courses in D2L (for UNG Online classes) or through your courses in GoVIEW (for eCore classes).

    Please contact IT for assistance with the following

    • Resetting your UNG password 
    • Duo Two-Factor Authentication (2FA)
    • Accessing the Software Portal

    For additional IT assistance, please contact the UNG IT Service Desk by email at helpdesk@ung.edu, or by phone at 706.864.1922

    D2L Integrations

    Respondus LockDown Browser & Monitor

    Respondus LockDown Browser is a custom browser that locks down the testing environment when taking quizzes and exams in eLearning@UNG (D2L). This is a free AI solution to proctored exams.

    Smarthinking

    Smarthinking is a free online tutoring service available 24/7. Students can access Smarthinking within their D2L courses. Subjects include: Business, Mathematics, Computer Technology, Spanish, Writing, Nursing and more.

    Top Hat

    Top Hat is an active learning platform which allows your instructor to ask questions, take polls, give quizzes, and get feedback from you during class.

    Turnitin

    Turnitin is a plagiarism checker. Most instructors will integrate Turnitin directly within their assignments.

    Blackboard Ally

    Blackboard Ally provides course content in a wide range of Alternate formats for students.

    Online Learning Questions?

    Email Phone Location
    Distance Education & Technology Integration (DETI) deti@ung.edu 706-867-2520 Library Technology Center, Third Floor
    82 College Circle
    Dahlonega, GA 30597
    UNG Faculty Support deti@ung.edu 706-867-2522
    UNG | Online ungonline@ung.edu 678-717-2385
    eCore ecore@ung.edu  706-867-4474
    eMajor (FinTech)  emajor@ung.edu  706-867-2518
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