The UNG Division of Information Technology provides secure, effective and highly available technology solutions in alignment with the University of North Georgia (UNG) and University System of Georgia (USG) strategic plans while delivering excellence in customer service. In support of this mission, we will:
Questions? email helpdesk@ung.edu, call 706-864-1922, submit a request, or access self-help. For further assistance, visit our contact page.
In order to activate your UNG Network ID, you must first change the default password from the one provided by Information Technology. To assist you with this process, please visit our Account Activation Portal
IT Maintenance Windows occur Monday through Friday 10:30 p.m. to 6:00 a.m.
Banner System Maintenance occurs every Sunday 8:00 a.m. to 5:00 p.m.
A maintenance window is a scheduled outage of services for planned changes, upgrades, or repairs.
Emergency and time-critical maintenance or repairs may be performed outside of the normal maintenance windows. IT does not anticipate the need to use every maintenance window every week, however, it is important to be aware of the time and possible interruption of service.
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