Skip to Main Content Skip to Main Navigation Skip to Footer
UNG Logo
  • Info For...
    • Accepted Students
    • Current Students
    • Parents & Family
    • Faculty & Staff
    • Alumni
    • Business & Community
    • International Students
  • Quicklinks
    • Directories
    • myUNG
    • Academic Catalogs
    • Athletics
    • Banner
    • Bookstore
    • Calendars
    • Campuses & Maps
    • Continuing Education
    • D2L
    • Employment / HR
    • IT Service Desk
    • Libraries
    • UNG Foundation
  • Admissions
  • Corps of Cadets
  • Academics
  • Cost & Aid
  • Student Life
  • News & Events
  • Athletics
  • About Us
Information Technology
  • Get Started - IT Resources
    IT Success Guide Student Employee Guide
    Faculty/Staff Remote Work Toolbox Student Remote Work Toolbox
    Connectivity Resources Software Portal
  • Services
  • Security
    Information Security
    Phishing Awareness
    Bulletin
  • FAQ
  • Contact
    1. UNG
    2. About Us

    Information Technology Services

    The UNG Division of Information Technology provides secure, effective and highly available technology solutions in alignment with the University of North Georgia (UNG) and University System of Georgia (USG) strategic plans while delivering excellence in customer service. In support of this mission, we will:

    • Partner with the University community to understand and enable the information technology needs of faculty, staff, and students.
    • Provide leadership and planning for the secure, effective, and strategic use of emerging technologies.
    • Demonstrate technical and operational excellence, and efficiency through a commitment to professionalism and continuous improvement while adhering to the policies, standards, procedures and guidelines of UNG and the USG.

    Questions?

    • For knowledge, requests, and work orders, login to the IT self-service page
    • Email helpdesk@ung.edu
    • Call 706-864-1922

    For more ways to contact us, visit our contact information page.

    Student Account Activation

    In order to activate your UNG Network ID, you must first change the default password from the one provided by Information Technology. To assist you with this process, please visit our Account Activation Portal

    IT Maintenance Windows

    IT Maintenance Windows occur Monday through Friday 10:30 p.m. to 6:00 a.m.

    Banner System Maintenance occurs every Sunday 8:00 a.m. to 5:00 p.m.

    A maintenance window is a scheduled outage of services for planned changes, upgrades, or repairs.

    Emergency and time-critical maintenance or repairs may be performed outside of the normal maintenance windows. IT does not anticipate the need to use every maintenance window every week, however, it is important to be aware of the time and possible interruption of service.

    Questions about 2FA?

    Find all the information on our 2FA page!

    UNG Community Resources

    (login required)

    • Self Service Portal
    • Password Portal
    • Software Portal
    • IT Policies
    • USG IT Handbook
    • Distance Education Technology Integration (DETI)

    Connect with the IT Service Desk

    • 706-864-1922
    • Send us a Text Message
    • helpdesk@ung.edu
    • Locations & Hours of Operations
    UNG Logo
    • Contact Us
    • Request Information
    • Quick Facts
    • Campus Maps & Directions
    • Student Consumer Information
    • Campus Safety
    • Emergency Information
    • Employment /HR
    • UNG Policies & Procedures
    • UNG Alumni Association
    • UNG Foundation
    • Ethics & Compliance Hotline
    • Human Trafficking Notice
    • Equal Empl. Opportunity

    © 2022 The University System of Georgia and the University of North Georgia.

    UNG follows the section 508 Standards and WCAG 2.1 for web accessibility. If you require this content in another format, please send an email to the ADA Coordinator.

    Use of military-themed imagery does not constitute endorsement by the U.S. Department of Defense.

    • Accreditation
    • Accessibility
    • Privacy Policy
    AskNigel