Change Password

Proceed to any UNG website that requires login and select the “Change password – Requires Enrollment”

Input your UNG username or email address, then select "Next" to proceed.

Select a method to verify your account. This feature requires that your UNG account was previously enrolled with a current email address and phone number at the time it was set up. If your contact information has changed, visit Update Password Management Settings to update your details before proceeding.

The next prompt will request the code sent to your phone or email. 

• If you choose the Phone option, you’ll be prompted to agree to receive the verification code by SMS or voice call. Once you receive the code, you can enter it to verify your account.

  

• If Email is selected, a verification code will be sent to the email address you entered when you set up your account for the first time, and you will use that code to reset your password.
  

• After selecting “Send me an email”, you will be prompted to enter the verification code that was sent to your email address 

  
  

Once the code is accepted, you'll be prompted to UNG MFA. Verify with one of the following security methods to reset your password.

Once verified, you'll be able to enter a new password. Make sure to follow the listed password requirements.