Frequently Asked Questions
-
Not at all. For a student to enter repayment, they must be enrolled for less than half-time for a period of six months or more.
-
If you have been out of your previous program for more than six months, you will be in repayment. However, if you return for another degree program, your loans will go into deferment once your program begins if you are enrolled for half-time or more hours.
-
- Deferment - Students currently in a degree program or have been out of their program for less than six months are in deferment – meaning their repayment is deferred (no payments) until after six months.
- Forbearance - When a student is currently in repayment status, but due to an arrangement with the loan servicer their payments have been temporarily suspended – this could be due to medical reasons, military service, and others. You will need to contact your loan servicer to see if you qualify for forbearance and apply.
-
- Know Your Servicer – If you don’t know who your servicer is, you can find out by logging in to the Federal Student Aid website and visiting the “My Loan Servicer” section of your dashboard.
- Never Pay for Help – Your student loan servicer will assist you for free; you should never pay an outside entity to help with your student loans.
- Contact Servicer Directly – While you may call your loan servicer, they will always initiate communication with you via email. Unless you contact them directly, never share personal information over the phone.