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    Refunds and Disbursement of Financial Aid Award Balances

    Refunds for Withdrawals

    Upon a complete withdrawal from the university (through the Registrar’s Office), a partial refund of tuition and fees will be processed. A complete withdrawal is a withdrawal from all courses. Individual course withdrawals will not generate a refund. Complete withdrawal refunds are based on the following:

    "The refund amount for students withdrawing from an institution shall be based on a pro rata percentage determined by dividing the number of calendar days in the semester that the student completed by the total calendar days in the semester. The total calendar days in a semester includes weekends, but excludes scheduled breaks of five (5) or more days and days that a student was on an approved leave of absence.

    The unearned portion shall be refunded up to the point in time that the amount earned equals sixty percent (60%). Students who withdraw from the institution when the calculated percentage of completion is greater than 60% are not entitled to a refund of any portion of institutional charges.” (BOR Policy 7.3.5.1)

    “A refund of all non-resident fees, matriculation fees, and other mandatory fees shall be made in the event of the death of a student at any time during the academic session.” (BOR Policy 7.3.5.2)

    Disbursement of Refund

    • If payment was remitted via web credit card, any credit balance on a student account is first refunded to the credit card used for the payment (limited to the amount of payment and only applicable if within the same semester).
    • If payment was remitted via cash or check, or if a credit balance is financial aid in excess of tuition and fees, the refund of the credit balance is issued through the BankMobile refund selection preference chosen by the student. Review your refund choices today.
      • Please see the BankMobile contract for additional information.

    Need Help?

    Tuition & Payments

    business.office@ung.edu 

    • 706-864-1409 (Dahlonega)
    • 678-717-3780 (Gainesville)
    • 706-310-6244 (Oconee)
    • 470-239-3132 (Cumming)

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    Financial Aid 

    finaid@ung.edu

    • (706)864-1412

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    Scholarships

    scholarships@ung.edu

    • 706-867-2991

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