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    5. Employee Relations

    Managing Conflict

    Workplace Disputes

    We recognize that workplace issues may arise, therefore, we provide a number of resources to help with work-related complaints. 

    Informal Resolutions

    Employees are encouraged to participate in an informal resolution process whenever possible. The informal resolution process may be utilized by consulting with an employee’s supervisor or the Employee Assistance Program (EAP).  

    Formal Resolutions

    In the event that any of these processes are not successful, the employee may seek the assistance of the Employee Relations department within Human Resources.

    Mediation

    Mediation is an informal and confidential way for people to resolve disputes with the help of a neutral mediator who is trained to listen to both sides and work with parties to developing options and possible solutions for presented issues. Mediation is cooperative, respectful, and empowers individuals to come to win-win solutions. The mediator does not decide who is right or wrong or issue a decision. Instead, the mediator helps the parties work out their own solutions to problems. 

    Need Assistance?

    Contact Employee Relations with questions pertaining to the above areas:

    Erica DeLana
    Employee Relations Manager
    erica.delana@ung.edu
    706-867-3016

    Deborah (Debi) Godwin
    Employee Relations Specialist
    deborah.godwin@ung.edu
    678-717-2234

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