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    Nelnet Quick Guide

    For current information on this semester's plan, please go to http://www.mycollegepaymentplan.com/ung
    • Signing Up
      • Go to Banner and log in
      • Go to “Student”, then “Student Account”, then “Setup Payment Plan”, then follow the prompts from the Nelnet website to complete your setup process.
    • Payment Dates to Nelnet
      • Fall – July 20, August 20, September 20 and October 20
      • Spring – November 20, December 20, January 20 and February 20
      • Summer – April 20, May 20, June 20 and July 20
    • Enrollment Fee, Down Payments, Maximum Amount
      • Depending on when a student signs up, a non-refundable enrollment fee of $50.00, $60.00, or $70.00 will be assessed over and above a student’s account balance
      • Down payments cover payment dates that are about to or have passed, and include any amount over the $4,500 limit
      • A student can sign-up for a maximum of $4,500.00 for a payment plan cycle.
        • For example, if a student signs up January 7, 2021 and has a balance of $8,000.00, at the time of sign up they would pay a $70.00 enrollment fee, $2,250.00 for the down payment directly to Nelnet, and pay UNG directly for the balance over the $4,500.00 maximum, in this case $3,500.00. The total on that day would be $5,820.00 plus convenience fee if paying with credit card.
    • Repayment Methods to Nelnet
      • A repayment method will be established at sign up and that payment method will be charged the enrollment fee, any down payment, and any amount over the $4,500.00 maximum at the time of sign-up and charged on the 20th of each month left in the cycle until the balance is paid. Your payment method will be automatically billed each month once you sign up.
        • ACH (WebCheck) – No Additional Fee
          • Routing Number and Account Number from bottom of check required
          • Do Not use debit card numbers
        • Credit Card – 2.75% Convenience Fee in addition to base payment
          • All major credit cards: Visa, Mastercard, American Express, Discover
      • Payment methods cannot be changed from ACH to Credit Card and vice versa once established after the initial setup. Students may contact Nelnet directly to change from a Visa to Mastercard if they signed up to repay with a credit card or one bank account to another if they signed up to pay by ACH.
    • UNG Fee Payment Deadlines
      • Students signed up for the plan will have an informational hold placed on their Banner account to notify the business office to:
        • Reverse all late fees if assessed
        • Prevent students schedules from being dropped
      • If a student’s payment plan is terminated all benefits listed above will end unless they sign up for the Nelnet payment plan again. If the deadline for sign-up has passed, a terminated student would not be able to sign up again. 
    • What students will see on their account balance through Banner
      • Students will have an outstanding balance on their accounts until Nelnet makes payments to UNG
        • Nelnet will make two payments to UNG
          • One will be shortly after the end of sign-up for the payment plans that will apply the first two payment period payments to your account balance
          • The second payment will be within 30 days of the first payment and cover your remaining balance even if the last payment has not been received by Nelnet
    • Increases and Decreases
      • UNG does have the ability to increase a payment plan balance and decrease a payment plan balance periodically throughout the payment plan period as long as increase and decrease deadlines have not passed.
        • Increases - If a student has additional charges put on their account and it is on before the last day of the payment plan sign up deadline, a students balanced can be increased if it does not exceed the maximum of $4,500.00 for the payment plan cycle. If a student’s balance increases but it would be over the maximum, the increase is ignored and that amount would need to be paid directly to the school.
        • Decreases – If payment is received or additional estimated aid is assessed directly on the Banner account, UNG can upload that amount into Nelnet. A students payments will decrease equally over the remaining payments. So, if a student has $900.00 left over three payments ($300.00 each) in Nelnet and a payment of $300.00 is made directly to the Banner account, Nelnet payments will go down to $200.00 per payment since the outstanding balance to the school is now $600.00. UNG can make decreases up until two days before the third payment is due.

    Need Help?

    Tuition & Payments

    business.office@ung.edu 

    • 706-864-1409 (Dahlonega)
    • 678-717-3780 (Gainesville)
    • 706-310-6244 (Oconee)
    • 470-239-3132 (Cumming)

    More Contact Info

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    Financial Aid 

    finaid@ung.edu

    • (706)864-1412

    More Contact Info

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    Scholarships

    scholarships@ung.edu

    • 706-867-2991

    More Contact Info

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