Nelnet Quick Guide

Refer to the My College Payment Plan webpage for current information on this semester's plan.

Signing Up
Go to Banner and log in

Go to “Student”, then “Student Account”, then “Setup Payment Plan”, then follow the prompts from the Nelnet website to complete your setup process.

Payment Dates to Nelnet
Fall – July 20, August 20, September 20 and October 20

Spring – November 20, December 20, January 20 and February 20

Summer – April 20, May 20, June 20 and July 20

Enrollment Fee, Down Payments, Maximum Amount
A student can sign-up for a maximum of $5,500.00 for a payment plan cycle.

Depending on when a student signs up, Nelnet charges a non-refundable enrollment fee of $60.00, $70.00, or $75.00 over and above a student’s account balance.

Down payments are due when you sign up for a plan and cover payment dates that are about to or have already passed, and will include any amount over the $5,500 limit.

For example, if a student signs up January 7, 2024 and has a balance of $8,000.00, at the time of signing up, the down payment to Nelnet would include their $70.00 enrollment fee, $2,750.00 for the passed payment dates, and $2,500 for the portion over the maximum of $5,500. The total on that day would be $5,320.00 plus convenience fee if paying with credit card. The remaining payments would be $1,375 plus convenience fee if paying with credit card each, and be charged on January 20, and February 20.

Repayment Methods to Nelnet
A repayment method will be established at sign up and that payment method will be charged the enrollment fee, any down payment, and any amount over the $5,500.00 maximum at the time of sign-up and charged on the 20th of each month left in the cycle until the balance is paid. Your payment method will be automatically billed each month once you sign up.

ACH (WebCheck) – No Additional Fee

Routing Number and Account Number from bottom of check required

Do Not use debit card numbers

Credit Card – 2.85% Convenience Fee in addition to base payment

All major credit cards: Visa, Mastercard, American Express, Discover

Payment methods cannot be changed from ACH to Credit Card and vice versa once established after the initial setup. Students may contact Nelnet directly to change from a Visa to Mastercard if they signed up to repay with a credit card or one bank account to another if they signed up to pay by ACH.

Note: If you wish to make early payments towards your payment plan, you need to do so on Nelnet's website and not directly to UNG in order to make sure the remaining payments on the plan are updated correctly.

UNG Fee Payment Deadlines
Students signed up for the plan will have an informational hold placed on their Banner account to notify the business office to:

Reverse all late fees if assessed

Prevent students schedules from being dropped

If a student’s payment plan is terminated all benefits listed above will end unless they sign up for the Nelnet payment plan again. If the deadline for sign-up has passed, a terminated student would not be able to sign up again.

What students will see on their account balance through Banner
Students will have an outstanding balance on their accounts until Nelnet makes payments to UNG

Nelnet will make two payments to UNG

One will be shortly after the end of sign-up for the payment plans that will apply the first two payment period payments to your account balance

The second payment will be within 30 days of the first payment and cover your remaining balance even if the last payment has not been received by Nelnet

Increases and Decreases
UNG does have the ability to increase a payment plan balance and decrease a payment plan balance periodically throughout the payment plan period as long as increase and decrease deadlines have not passed.

Increases - If a student has additional charges put on their account and it is on before the last day of the payment plan sign up deadline, a students balanced can be increased if it does not exceed the maximum of $5,500.00 for the payment plan cycle. If a student’s balance increases but it would be over the maximum, the increase is ignored and that amount would need to be paid directly to the school.

Decreases – If payment is received or additional estimated aid is assessed directly on the Banner account, UNG can upload that amount into Nelnet. A students payments will decrease equally over the remaining payments. So, if a student has $900.00 left over three payments ($300.00 each) in Nelnet and a payment of $300.00 is made directly to the Banner account, Nelnet payments will go down to $200.00 per payment since the outstanding balance to the school is now $600.00. UNG can make decreases up until two days before the third payment is due.

Need Help?

Tuition & Payments

business.office@ung.edu

706-864-1409 (Dahlonega & Cumming)
678-717-3780 (Gainesville & Oconee)

More Contact Info

Financial Aid

(706)864-1412

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Scholarships

scholarships@ung.edu

706-867-2991

More Contact Info